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Handbook of Total Quality Management pp 108–127Cite as

Human resources and training

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Abstract

The focus of this chapter is to highlight the importance of human resources and specifically training, to the management of quality and introduce a methodology for planning, delivering and evaluating training.

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Authors
  1. Amrik Sohal
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  2. Andrea Howell
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© 1998 Kluwer Academic Publishers

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Sohal, A., Howell, A. (1998). Human resources and training. In: Handbook of Total Quality Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-5281-9_5

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  • DOI: https://doi.org/10.1007/978-1-4615-5281-9_5

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4613-7409-1

  • Online ISBN: 978-1-4615-5281-9

  • eBook Packages: Springer Book Archive

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