Abstract
This chapter presents learning curve analysis as it affects product quality in a manufacturing environment. Factors that may cause forgetting are often recognized as interruptions in the production process. Interruptions can occur at scheduled times or randomly The approach presented in this chapter addresses the mixed effect of learning and forgetting. The resultant output of the worker is compared to the expected output sans interruption. A case model is used as an illustrative model for the proposed methodology The approach extends the conventional univariate learning curve to a multivariate model and incorporates a forget model. The inclusion of a forget model creates a realistic representation of the effects of learning and forgetting on worker output and product quality.
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Badiru, A.B. (1998). Quality improvement through learning curve analysis. In: Handbook of Total Quality Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-5281-9_4
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DOI: https://doi.org/10.1007/978-1-4615-5281-9_4
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