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Business Process Design and Quality Management

  • Kai Mertins
  • Roland Jochem

Abstract

The systems theory provides definitions for abstract views of any aspects of a system. A system is an arrangement of objects, i.e., elements that interact and that are marked off from the environment by the systems boundary [Rie78, Pat82]. The figures that cross the boundary in either direction are the system’s input and output (Figure 1).

Keywords

Business Process Quality Management Input Unit Business Process Model Language Construct 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media New York 1999

Authors and Affiliations

  • Kai Mertins
    • 1
  • Roland Jochem
    • 1
  1. 1.Fraunhofer Institute IPK BerlinGermany

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