Abstract
Supply chains today are increasingly depending on effective and efficient information exchanges between the value chain partners. Over the last decade, practices such as just in time management, quick response manufacturing and lean production systems have required coordinated and reliable information exchanges between trading partners (HBS 1991). Massive investments in information technology (IT) have been made by manufacturers, suppliers and logistics providers with the hope of achieving successful JIT implementation in their supply chains (Kekre et al., 1992; Schonberger 1986). From a managerial standpoint, these companies face the following questions:
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What are the operational gains accrued by the manufacturer and their suppliers?
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Does the technology payoff?
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Kekre, S., Mukhopadhyay, T., Srinivasan, K. (1999). Modeling Impacts of Electronic Data Interchange Technology. In: Tayur, S., Ganeshan, R., Magazine, M. (eds) Quantitative Models for Supply Chain Management. International Series in Operations Research & Management Science, vol 17. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-4949-9_12
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DOI: https://doi.org/10.1007/978-1-4615-4949-9_12
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