Case study, company 1



Company 1 is a member of a large group of companies engaged in metal refining and fabrication of a very diverse range of metal products. It is a fully integrated manufacturing unit making products from refined and prepared raw materials. The headquarters of the division in which the company is located are sited at a sister factory some 40 miles away. The company’s products are supplied to vehicle and traction equipment manufacturers via a holding and warehousing operation which also supplies a network of agencies and service centres with spares and replacement products.


Solder Joint Cost Centre Cost Element Quality Cost Failure Cost 
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  1. 1.
    BS 6143 (1981) The Determination and Use of Quality-Related Costs, British Standards Institution, London.Google Scholar
  2. 2.
    ASQC Quality Costs Committee (1974) Quality Costs- What and How, American Society for Quality Control, Milwaukee WI.Google Scholar
  3. 3.
    BS 6143: Part 2 (1990) Guide to the Economics of Quality: Prevention, appraisal and failure model, British Standards Institution, London.Google Scholar
  4. 4.
    Anon (1977) Quality cost survey. Quality,20–2.Google Scholar

Copyright information

© Barrie G. Dale and James J. Plunkett 1991

Authors and Affiliations

  1. 1.UMIST Quality Management CentreManchesterUK
  2. 2.UMIST Quality Management CentreManchesterUK

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