Abstract
The major concern of this chapter is the increasing need for the development, implementation, and maintenance of internal, collegial quality assurance (QA) procedures for mental health services in organized care settings. This need is reflected in the highly visible pattern of external demands for accountability, demands that have grown consistently in number, scope, and urgency since the early 1980s (Rodriguez, 1988a,b). These pressures include externally imposed regulatory mechanisms such as certification and accreditation, as well as pressures for QA from consumers, government, and other sanctioners. They include, as well, unrelenting calls for cost containment of health services from payers and purchasers of these services. Calls for cost contaiment are often, if not invariably, linked with demands for im-proved quality of care (Brook & Kosecoff, 1988).
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Jospe, M., Shueman, S.A., Troy, W.G. (1991). Quality Assurance and the Clinical Health Psychologist. In: Sweet, J.J., Rozensky, R.H., Tovian, S.M. (eds) Handbook of Clinical Psychology in Medical Settings. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-3792-2_7
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DOI: https://doi.org/10.1007/978-1-4615-3792-2_7
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