Abstract
Clinical sociologists practice at many levels across the social spectrum. They use a variety of theoretical perspectives and apply techniques germane to the setting of practice, the assessed problem, and the client system. The structuring formula common to all clinical sociologists—and to all the helping professions—is that a client comes seeking help. People expect professionals to have special knowledge, procedures, and techniques. The success of specific techniques, however, is related to the quality of one’s relationship with clients. The purpose of this chapter is to discuss the nontechnical issues of clinical work,1 the client—professional relationship.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Parloff, M. B. (1986). Frank’s “common elements” in psychotherapy: Nonspecific factors and placebos. American Journal of Orthopsychiatry, 56, 521–530.
Schon, D. E. (1983). The reflective practitioner. New York: Basic Books.
Goffman, E. (1959). The presentation of self in everyday life. Garden City, NY: Doubleday.
Bateson, G. (1972). Steps to an ecology of mind. New York: Ballantine.
Vuchinich, S. (1984). Sequencing and social structure in family conflict. Social Psychology Quarterly, 47, 217–234.
Gurevitch, Z. D. (1988). The other side of dialogue: On making the other strange and the experience of otherness. American Journal of Sociology, 93, 1179–1199.
Lindesmith, A. R., Strauss, A. L., & Denzin, N. K. (1988). Social psychology (6th ed.). Englewood Cliffs, NJ: Prentice-Hall.
Frake, C. (1962). Cultural ecology and ethnology. American Anthropologist, 64, 53–59.
Rogers, C. (1951). Client centered therapy. New York: Houghton Mifflin.
Wexler, D. A., & Butler, J. M. (1976). Therapist modification of client expressiveness in clientcentered therapy. Journal of Consulting and Clinical Psychology, 44, 261–265.
Buller, M. K., & Buller, D. P. (1987). Physician’s communication style and patient satisfaction. Journal of Health and Social Behavior, 28, 375–388.
Lorr, M. (1964). Client perceptions of therapists: A study of the therapeutic relation. Journal of Consulting Psychology, 28, 146–149.
Saltzman, C., Luertgert, M. J., Roth, C. H., Creaser, J., & Howard, L. (1976). Formation of a therapeutic relationship: Experiences during the initial phase of psychotherapy as predictors of treatment duration and outcome. Journal of Consulting and Clinical Psychology, 44, 546–555.
Watzlawick, P., Beavin, J. H., & Jackson, D. D. (1968). Pragmatics of human communication. New York: W. W. Norton.
Epstein, C. F. (1986). Symbolic segregation: Similarities and differences in the language and nonverbal communication of women and men. Sociological forum, 1, 27–49.
Argyle, M. (1969). Social interaction. New York: Atherton Press.
Mehrabian, A. (1972). Nonverbal communication. Chicago: Aldine-Atherton.
Kendon, S. (1967). Some functions of gaze direction in social interaction. Acta Psychologica, 26, 22–63.
Exline, R. V., & Winters, L. C. (1965). Affective relations and mutual gaze in dyads. In S. Tomkins & C. Izzard (Eds.), Affect, cognition, and personality. New York: Springer.
Exline, R. V. (1969). The effects of cognitive difficulty and cognitive style upon eye to eye contact in interviews. Unpublished paper reported in M. Argyle, Social interaction. New York: Atherton Press.
Shulman, L. (1984). The skills of helping individuals and groups. Itasca, IL: F. E. Peacock Publishers.
Hepworth, D. H., & Larsen, J. A. (1986). Direct social work practice: Theory and skills. Chicago: The Dorsey Press.
Blumer, H. (1962). Society as symbolic interaction. In A. Rose (Ed.), Human behavior and social processes (pp. 179–192). Boston: Houghton Mifflin.
Evans, D. A., Block, M. R., Steinberg, E. R., & Penrose, A. M. (1986). Frames and heuristics in doctor-patient discourse. Social Science and Medicine, 22, 1027–1036.
Ivey, A. E., & Gluckstern, N. B. (1974). Basic attending skills: Participant manual. North Amherst, MA: Microtraining Associates, Inc.
Bandler, R., & Grinder, J. (1975). The structure of magic I. Palo Alto, CA: Science and Behavior Books, Inc.
Grinder, J., & Bandler, R. (1976). The structure of magic II. Palo Alto, CA: Science and Behavior Books, Inc.
McElroy, A., & Jezewski, M. A. (1986). Boundaries and breakdowns: Applying Agar’s concept of ethnography to observations in a pediatric clinic. Human Organizations, 45, 202–211.
Cline, R., & Johnson, B. McD. (1976). The verbal stare: Focus on attention in conversation. Communication Monographs, 43, 1–10.
Heller, K., Myers, R. A., & Kline, L. V. (1963). Interviewer behavior as a function of standardized client roles. Journal of Consulting Psychology, 27, 117–122.
Snow, D. A., & Anderson, L. (1987). Identity work among the homeless: The verbal construction and avowal of personal identities. American Journal of Sociology, 92, 1336–1371.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1991 Springer Science+Business Media New York
About this chapter
Cite this chapter
Rebach, H. (1991). Communication and Relationships with Clients. In: Rebach, H.M., Bruhn, J.G. (eds) Handbook of Clinical Sociology. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-3782-3_6
Download citation
DOI: https://doi.org/10.1007/978-1-4615-3782-3_6
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-306-43579-9
Online ISBN: 978-1-4615-3782-3
eBook Packages: Springer Book Archive