What Drives Internet Demand in the UK?
Sources of information on Internet demand in the UK;
The drivers of demand for Internet access, and the demographic characteristics of Internet users — present and future;
The factors driving customer choice of Internet Service Provider (ISP);
The development of simple econometric models of the demand for Voice and Internet Local telephony, allowing comparison of Income and Price elasticities;
A comparison of the different characteristics of Voice and Internet calls.
The chapter discusses the detail of a customer choice model of Residential Internet usage, based on sample information from BT’s “Life in the Digital Home” project. The model explains differences in content choice and frequency of usage, which can be benchmarked against the results of the other studies.
KeywordsInternet Access Price Elasticity Internet Usage Internet Service Provision General Packet Radio Service
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