Abstract
This chapter describes an evaluation that examines the process, the success factors, and the initial outcomes of an implementation of leadership training. It compares two different delivery methods: a local, classroom-based training and a blended strategy of asynchronous and synchronous remote, Web-based training. The study uses a longitudinal case-study method that incorporates both quantitative and qualitative analyses. The authors report their qualitative analyses of initial telephone interviews and mid-term in-person interviews. Variables of technical reliability, perceived usefulness of training, learner expectations, individual learning styles, time and workload issues, and management support—all emerged as potentially critical to achieving learning outcomes and on-the-job use of learned skills.
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Russ-Eft, D., Hurson, K., Pangilinan, R., Egherman, T. (2002). Web-Based Leadership Training: Determining Success Factors and Effectiveness. In: Sleezer, C.M., Wentling, T.L., Cude, R.L. (eds) Human Resource Development and Information Technology. Operations Research/Computer Science Interfaces Series, vol 17. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-0827-4_7
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DOI: https://doi.org/10.1007/978-1-4615-0827-4_7
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