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Means of Coordination

  • Peter B. Andersen
  • Peter H. Carstensen
  • Morten Nielsen
Part of the Information and Organization Design Series book series (INOD, volume 2)

Abstract

The coordination of complex cooperative work is an intricate matter that can impose a sever workload on the cooperating actors—so much so, in fact, that the magnitude of coordination work can become a general obstruction to work effectiveness, flexibility, or even safety. Therefore, systems for computer supported cooperative work (CSCW) are often engaged as a means of reducing the workload of the coordination activities. In order to arrive at a design that reduces the magnitude of coordination work, some of the coordination formerly performed manually by the cooperative actors will be made part of the CSCW system; that is, certain coordination functions will be supported or even fully automated by the computer system. Workflow systems could, for example, be considered a system that reduces the coordination workload by implementing a pre-specified protocol for the routing of information, and, by providing structured forms, telling the user what information he is expected to enter, etc. In order to establish a basis for designing such systems we need a coherent conceptual understanding of the coordination work conducted.

Keywords

Software Testing Coordination Mechanism Cooperative Work Computer Support Cooperative Work Chief Officer 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media New York 2002

Authors and Affiliations

  • Peter B. Andersen
  • Peter H. Carstensen
  • Morten Nielsen

There are no affiliations available

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