Abstract
Queueing systems are models of systems providing service. Such a model may represent any system where jobs or customers arrive looking for service of some kind and depart after such service has been provided. We can model systems of this type as either single queues or a system of interconnected queues forming a queueing network. These are the kinds of systems that are dealt with here and our objective is to describe the analytical techniques that may be applied to study their performance. An example of a simple queueing model has been shown in Figure 1.1 . Such a model may be used to represent a typical queueing situation where jobs arrive, wait if all servers are busy, eventually get served by an available server and leave after the required service is obtained.
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© 2002 Springer Science+Business Media New York
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Bose, S.K. (2002). Introduction. In: An Introduction to Queueing Systems. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-0001-8_1
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DOI: https://doi.org/10.1007/978-1-4615-0001-8_1
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-4880-1
Online ISBN: 978-1-4615-0001-8
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