Abstract
An ongoing quality management program designed to monitor and evaluate the overall quality of the laboratory testing process helps detect, reduce, and correct deficiencies. Quality control (QC) procedures help ensure that the preparation, interpretation, and reporting of cytology specimens meets specified quality criteria. Quality assurance (QA) is a retrospective tool that measures the success of specific processes. In the USA, the Clinical Laboratory Improvement Amendments of 1988 (CLIA ‘88) are federally mandated standards that serve as the foundation of cytology QC/QA. To obtain a CLIA certificate a laboratory must be accredited (and inspected) by The Joint Commission (TJC), formerly called the Joint Commission of Healthcare Organizations (JCAHO), or the College of American Pathologists (CAP). To perform QA activities laboratories need access to electronic data, typically obtained from the laboratory information system (LIS), and computer tools to analyze these data.
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Pantanowitz, L., Wiehagen, L.T., Austin, R.M. (2014). Quality Management. In: Pantanowitz, L., Parwani, A. (eds) Practical Informatics for Cytopathology. Essentials in Cytopathology, vol 14. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-9581-9_9
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DOI: https://doi.org/10.1007/978-1-4614-9581-9_9
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