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Interactive Crowds: Real-Time Crowdsourcing and Crowd Agents

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Handbook of Human Computation

Abstract

Crowdsourcing using independent tasks provides an effective means of leveraging human intelligence to solve discretized problems. However, this model cannot handle acquiring input on an ongoing task from workers. In order to expand the power of crowd algorithms, we present an overview of approaches to continuous real-time crowdsourcing that engages workers for longer periods of time, allowing workers to receive feedback from the system as the task evolves due to their and other’s input. We describe how models of continuous crowdsourcing can be used to enable task completion using both synchronous and asynchronous groups of workers. We then explore a new model of continuous real-time crowdsourcing called a “crowd agent” that allows groups of workers to interact with users and their environment as if they were a single individual. This model provides a means of abstracting away the collective in crowdsourcing by making it appear as a single intelligence.

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Correspondence to Walter S. Lasecki .

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Lasecki, W.S., Bigham, J.P. (2013). Interactive Crowds: Real-Time Crowdsourcing and Crowd Agents. In: Michelucci, P. (eds) Handbook of Human Computation. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-8806-4_38

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  • DOI: https://doi.org/10.1007/978-1-4614-8806-4_38

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  • Online ISBN: 978-1-4614-8806-4

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