Skip to main content

Employees’ Response to Corporate Social Responsibility: An Application of a Non Linear Mixture REBUS Approach

  • Conference paper
  • First Online:
New Perspectives in Partial Least Squares and Related Methods

Part of the book series: Springer Proceedings in Mathematics & Statistics ((PROMS,volume 56))

Abstract

We examine the effect of perceived corporate social responsibility (CSR) on employees’ affective organizational commitment through the mediation of organizational trust and organizational identification. In so doing, the paper advances current understanding by positing a curvilinear relationship between CSR and organizational trust. We further suggest that employees use different processes to develop commitment to their companies’ CSR initiatives. The test of the research model relies on data collected from 378 employees in South Asia. We used REBUS-PLS algorithm and identified three homogeneous employee groups that can be further differentiated in terms of work-related attitudes and behaviors.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Aberson, C. L., Healy, M., and Romero, V. (2000) Ingroup Bias and Self-Esteem: A Meta-Analysis. Personality and Social Psychology Review, 4: 157–173.

    Article  Google Scholar 

  2. Allen, N. J., and Meyer, J. P. (1990) The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63: 1–18.

    Article  Google Scholar 

  3. Aryee, S., Budhwar, P. S., and Chen, Z. X. (2002) Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23: 267–285.

    Article  Google Scholar 

  4. Ashforth, B. E., and Mael, F. (1989) Social identity theory and the organization. Academy of Management Review, 14: 20–39

    Google Scholar 

  5. Blau, P. M. (1964) Exchange and Power in Social Life: New York: John Wiley and Sons.

    Google Scholar 

  6. Brammer, S., and Millington, A. (2005) Corporate Reputation and Philanthropy: An Empirical Analysis. Journal of Business Ethics, 61: 29–44.

    Article  Google Scholar 

  7. Chin, W. W., and Dibbern, J. (2010) An Introduction to a Permutation Based Procedure for Multi-Group PLS Analysis: Results of Tests of Differences on Simulated Data and a Cross Cultural Analysis of the Sourcing of Information System Services Between Germany and the USA. In V. Esposito Vinzi et al. (eds.) Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, 171–193. Springer-Verlag Berlin Heidelberg.

    Google Scholar 

  8. Chin, W. W., Marcolin, B. L. and Newsted, P. N. (2003) A partial least squares latent variable modeling approach for measuring interaction effects: results from a monte carlo simulation study and an electronic-mail emotion/adoption study. Information Systems Research, 14: 189–217.

    Article  Google Scholar 

  9. Cook, J. and Wall, T. (1980) New work attitude measures of trust, organizational commitment, and personal need nonfulfilment. Journal of Occupational Psychology and Marketing, 53: 39–52.

    Article  Google Scholar 

  10. Deery, S. J., Iverson, R. D., and Walsh, J. T. (2006) Toward a better understanding of psychological contract breach: A study of customer service employees. Journal of Applied Psychology, 91: 166.

    Article  Google Scholar 

  11. Datta, D. K., Guthrie, J. P., and Wright, P. M. (2005) Human resource management and labor productivity: does industry matter? Academy of Management Journal, 48: 135–145.

    Article  Google Scholar 

  12. Ekeh, P. P. (1974) Social exchange theory: The two traditions. Heinemann Educational.

    Google Scholar 

  13. Esposito Vinzi, V. Trinchera, L., and Amato, S. (2010) PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Improvement. In V. Esposito Vinzi et al. (eds.) Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, 47–82. Springer-Verlag Berlin Heidelberg.

    Chapter  Google Scholar 

  14. Esposito Vinzi, V., Trinchera, L., Squillacciotti, S., and Tenenhaus, M. (2008) REBUS PLS: A response based procedure for detecting unit segments in PLS path modelling. Applied Stochastic Models in Business and Industry, 24: 439–458.

    Article  MathSciNet  MATH  Google Scholar 

  15. Gergen, K. J. (1969) The psychology of behavior exchange: Addison Wesley Publishing Company.

    Google Scholar 

  16. Handelman, J. M., and Arnold, S. J. (1999) The role of marketing actions with a social dimension: Appeals to the institutional environment. Journal of Marketing, 63: 33–48.

    Article  Google Scholar 

  17. Henseler, J. and Chin, W. W. (2010) A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling. Structural Equation Modeling, 17: 82–109.

    Article  MathSciNet  Google Scholar 

  18. Henseler, J. and Fassott, G. (2010). Testing moderating effects in PLS path models: an illustration of available procedures. In V. Esposito Vinzi et al. (eds.) Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, 713–735. Springer-Verlag Berlin Heidelberg.

    Google Scholar 

  19. Hogg, M. A., and Terry, D. J. (2000) Social Identity and Self-Categorization Processes in Organizational Contexts. The Academy of Management Review, 25(1): 121–140.

    Google Scholar 

  20. Holmes, J. G. (1981). The Exchange Process in Close Relationships; Microbehavior and Macromotives. In M. J. Lerner, and S. C. Lerner (Eds.), The Justice Motive in Social Behavior: 261–284. New York: Plenum.

    Chapter  Google Scholar 

  21. Lambert, L. S., Edwards, J. R., and Cable, D.M. (2003). Breach and fulfillment of the psychological contract: A comparison of traditional and expanded views. Personnel Psychology, 56: 895–934.

    Article  Google Scholar 

  22. Lo, S., and Aryee, S. (2003) Psychological contract breach in a Chinese context: An integrative approach. Journal of Management Studies, 40: 1005–1020.

    Article  Google Scholar 

  23. Luo, X., and Bhattacharya, C. (2006). Corporate social responsibility, customer satisfaction, and market value. Journal of Marketing, 70: 1–18.

    Article  Google Scholar 

  24. Mael, F., and Ashforth, B. E. (1995). Loyal from day one: Biodata, organizational identification, and turnover among newcomers. Personnel Psychology, 48: 309–333.

    Article  Google Scholar 

  25. Maignan, I., Ferrell, O. C., and Hult, G. T. M. (1999). Corporate Citizenship: Cultural Antecedents and Business Benefits. Journal of the Academy of Marketing Science, 27: 455–469.

    Article  Google Scholar 

  26. Matheson, J. A., and Balichina, A. (2009). The Greenwashing Effect: Americans Are Becoming Eco-Cynical, Ecommerce Times.

    Google Scholar 

  27. Meyer, J. P., Allen, N. J., and Smith, C. A. (1993). Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology, 78: 538–551.

    Article  Google Scholar 

  28. Molm, L. D., J. L. Collett, Schaefer D.R. (2007). Building Solidarity through Generalized Exchange: A Theory of Reciprocity. American Journal of Sociology,113: 205–242. Molm, L. D., Takahashi, N., and Peterson, G. (2000). Risk and trust in social exchange: An experimental test of a classical proposition. American Journal of Sociology, 105: 1396–1427.

    Article  Google Scholar 

  29. Montes, S. D., and Irving, P. G. (2008). Disentangling the effects of promised and delivered inducements: Relational and transactional contract elements and the mediating role of trust. Journal of Applied Psychology, 93: 1367.

    Article  Google Scholar 

  30. Ping, R.A. (1996). Latent Variable Interaction and Quadratic Effect Estimation: A Two-Step Technique Using Structural Equation Analysis. Psychological Bulletin, 119: 166–175.

    Article  Google Scholar 

  31. Pivato, S., Misani, N., and Tencati, A. (2008). The impact of corporate social responsibility on consumer trust: the case of organic food. Business Ethics: A European Review, 17: 3–12.

    Article  Google Scholar 

  32. Pratt, M. G. (1998). To be or not to be: Central questions in organizational identification. In D. A. Whetton, and P. C. Godfrey (Eds.), Identity in Organizations, 171–208.

    Google Scholar 

  33. Progressive Grocer.: Environmental Sustainability: Seeing Green. Special Report.

    Google Scholar 

  34. Ringle, C. M., Wende, S., and Will, A. (2010). Finite mixture partial least squares analysis: Methodology and numerical examples. In V. Esposito Vinzi et al. (eds.) Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, 195–218. Springer-Verlag Berlin Heidelberg.

    Google Scholar 

  35. Sass, J. S., and Canary, D. J. (1991). Organizational Commitment and Identification: An Examination of Conceptual and Operational Convergence. Western Journal of Speech Communication, 55: 275–293.

    Article  Google Scholar 

  36. Swanson, D. L. (1995). Addressing a theoretical problem by reorienting the corporate social performance model. Academy of Management Review, 20: 43–64.

    Google Scholar 

  37. Tajfel, H. and Turner, J. C. (1985). The Social Identity Theory of Group Behavior. In H. Tajfel (Ed.), Psychology of Intergroup Relations. Cambridge: Cambridge University Press.

    Google Scholar 

  38. Tenenhaus, M., Esposito Vinzi, V. E., Chatelin, Y. M., and Lauro, C. (2005). PLS path modeling. Computational Statistics and Data Analysis, 48: 159–205.

    Article  MathSciNet  MATH  Google Scholar 

  39. Turker, D. (2008). How corporate social responsibility influences organizational commitment. Journal of Business Ethics, 89: 189–204.

    Article  Google Scholar 

  40. Turker, D. (2009). Measuring corporate social responsibility: a scale development study. Journal of Business ethics, 85: 411–427.

    Article  Google Scholar 

  41. Tyler, T. R. (1999). Why people cooperate with organizations: An identity-based perspective. Research in organizational behavior, 21: 201–246.

    Google Scholar 

  42. Tyler, T. R., and Blader, S. L. (2002). Autonomous vs. comparative status: Must we be better than others to feel good about ourselves? Organizational Behavior and Human Decision Processes, 89: 813–838.

    Article  Google Scholar 

  43. Tyler, T. R., and Blader, S. L. (2003). The Group Engagement Model: Procedural Justice, Social Identity, and Cooperative Behavior. Personality and Social Psychology Review, 7: 349–361.

    Article  Google Scholar 

  44. Whitener, E. M., Brodt, S. E., Korsgaard, M. A., and Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review, 23: 513–530.

    Google Scholar 

  45. Wold, H. (1975). Path models with latent variables: The NIPALS approach. In H. M. Blalock, et al. (eds.), Quantitative sociology: International perspectives on mathematical and statistical modeling: 307–357.NewYork: Academic.

    Chapter  Google Scholar 

  46. Wood, D. J. (1991) Corporate social performance revisited. Academy of Management Review, 16: 691–718.

    Google Scholar 

  47. Wood, D. J., and Jones, R. E. (1995). Stakeholder mismatching: A theoretical problem in empirical research on corporate social performance. International Journal of Organizational Analysis, 3: 229–267.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Omer Farooq .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer Science+Business Media New York

About this paper

Cite this paper

Farooq, O., Merunka, D., Valette-Florence, P. (2013). Employees’ Response to Corporate Social Responsibility: An Application of a Non Linear Mixture REBUS Approach. In: Abdi, H., Chin, W., Esposito Vinzi, V., Russolillo, G., Trinchera, L. (eds) New Perspectives in Partial Least Squares and Related Methods. Springer Proceedings in Mathematics & Statistics, vol 56. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-8283-3_18

Download citation

Publish with us

Policies and ethics