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Business and ICT Alignment in Higher Education: A Case Study in Measuring Maturity

  • Balbir S. Barn
  • Tony Clark
  • Gary Hearne
Conference paper

Abstract

Aligning information communication technology (ICT) to business goals is a common issue cited by senior executives. In the UK, the Joint Information Systems Committee (JISC), a government funded body for driving innovation in UK education and research by championing digital technologies, has also focussed its attention on the need for alignment in higher education. This paper reports on the deployment of a strategic ICT (SICT) toolkit that aims to provide a maturity measure of the extent of strategic alignment of an institution. The results from the survey distributed to 65 senior managers in the organization provide a maturity measure and indicate that Enterprise Architecture and integration requirements between business and IS planning are central to increasing the maturity levels for universities engaged in business and IT alignment (BIA).

Keywords

Business Process Senior Manager Maturity Level Enterprise Architecture Information Communication Technology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media, LLC 2013

Authors and Affiliations

  1. 1.Middlesex UniversityLondonUK

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