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A Performance Management Model for Agile Information Systems Development Teams

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Building Sustainable Information Systems

Abstract

The prevailing trend in ISD is one of poor project performances, with budget overruns commonly in excess of 300 % and many failing altogether. To address this trend ISD research always focuses on the ISD process, user involvement and the people involved. Rarely, if ever are wider organisational processes questioned. This paper argues for a cohesive and ongoing inclusion of wider organisational factors in efforts to address and improve ISD project performance. Given the poor budgetary performance of ISD projects, budgeting is one that we feel requires particular attention. Contemporary research in budgeting (e.g. Beyond Budgeting) and in ISD (e.g. agile methods) attempts to address similar issues albeit from a different angles. This paper draws on two case studies of seven ISD teams to apply the Beyond Budgeting model to an ISD environment. We demonstrate the value of using the Beyond Budgeting model to develop a cohesive research agenda within ISD used to identify gaps and suggest improvements to agile methods, probably the most well-known and accepted contemporary ISD approach.

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Acknowledgments

This work was supported, in part, by Science Foundation Ireland grant 03/CE/11855 (for CSET2) to Lero, the Irish Software Engineering Research Centre (http://www.lero.ie)

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Authors and Affiliations

  1. National University of Ireland, Galway, Ireland

    Garry Lohan & Michael Lang

  2. The University of New South Wales, Sydney, Australia

    Kieran Conboy

Authors
  1. Garry Lohan
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  2. Michael Lang
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  3. Kieran Conboy
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Corresponding author

Correspondence to Garry Lohan .

Editor information

Editors and Affiliations

  1. Monash University, Caaulfield East, Victoria, Australia

    Henry Linger

  2. Monash University, Caulfield East, Victoria, Australia

    Julie Fisher

  3. Box Hill Institute, Box Hill, Victoria, Australia

    Andrew Barnden

  4. National University of Ireland, Galway, Ireland

    Chris Barry

  5. National University of Ireland, Galway, Ireland

    Michael Lang

  6. City University of Hong Kong, Kowloon, Hong Kong SAR

    Christoph Schneider

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Lohan, G., Lang, M., Conboy, K. (2013). A Performance Management Model for Agile Information Systems Development Teams. In: Linger, H., Fisher, J., Barnden, A., Barry, C., Lang, M., Schneider, C. (eds) Building Sustainable Information Systems. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-7540-8_23

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  • DOI: https://doi.org/10.1007/978-1-4614-7540-8_23

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  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4614-7539-2

  • Online ISBN: 978-1-4614-7540-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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