Skip to main content

Wrong-Site Surgery

  • Chapter
  • First Online:
Patient Safety

Abstract

The Joint Commission initiated its sentinel event policy in 1995 as a method to identify and track leading causes of medical errors and unexpected deaths within the USA. Wrong-site surgical (WSS) procedures ranked the highest among 4,074 sentinel events reported to the Joint Commission between January 1995 and December 2006.

Factors that have been shown to increase the risk for wrong-site surgery and invasive procedures include comorbid and bilateral disease, morbid obesity or physical deformity, incomplete or inaccurate communication, poor booking processes, unusual time pressures, emergency procedures, and the need for multiple procedures or multiple surgeons.

In 2004, the Joint Commission implemented its “Universal Protocol” procedure in an effort to reduce the incidence of wrong-site and wrong-patient procedures. The protocol mandates that a three-step process be performed before the start of any invasive procedure or surgery. The three steps include a verification process, marking of the operative site, and a final time-out process to reconfirm the right patient, the right procedure, and the right site/side.

Prevention of WSS requires strict adherence to the protocol, good teamwork, and aggressive education of all employees in the risk factors and root causes for these events. But above all, it requires constant vigilance by all practitioners who participate in invasive procedures and a complete commitment to promote patient safety and avoid patient harm.

What are man’s truths ultimately? Merely his irrefutable errors.”

Frederich Nietzsche

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Patterson ES, Roth EM, Woods DD, Chow R, Gomes JO. Handoff strategies in settings with high consequences for failure: lessons for health care operations. Int J Qual Health Care. 2004;16(2):125–32.

    Article  PubMed  Google Scholar 

  2. Facts about the Universal Protocol. 1/2011. Available at http://www.jointcommission.org/assets/1/18/Universal%20Protocol%201%204%20111.PDF. Accessed 13 July 2013.

  3. Kizer KW, Stegun MB. Serious reportable adverse events in health care. In: Henriksen K, Battles JB, Marks ES, Lewin DI, editors. Advances in patient safety: from research to implementation (Volume 4). Rockville, MD: Agency for Healthcare Research and Quality (US); 2005.

    Google Scholar 

  4. Kwaan MR, Studdert DM, Zinner MJ, Gawande AA. Incidence, patterns, and prevention of wrong-site surgery. Arch Surg. 2006;141(4):353–7.

    Article  PubMed  Google Scholar 

  5. Shojania KG, Duncan BW, McDonald KM, Wachter RM, Markowitz AJ. Making health care safer: a critical analysis of patient safety practices. Evid Rep Technol Assess. 2001;2001(43):1–668. i–x.

    Google Scholar 

  6. Clarke JR, Johnston J, Finley ED. Getting surgery right. Ann Surg. 2007;246(3):395–403. discussion 395–403.

    Article  PubMed  Google Scholar 

  7. Dunn D. Surgical site verification: A through Z. J Perianesth Nurs. 2006;21(5):317–28.

    Article  PubMed  Google Scholar 

  8. Croteau RJ. Wrong site surgery—the evidence base. Available at http://www.health.ny.gov/professionals/patients/patient_safety/conference/2007/docs/wrong_site_surgery-the_evidence_base.pdf. Accessed 13 July 2013.

  9. Joint Commission on Accreditation of Healthcare Organizations. A follow-up review of wrong site surgery. Sentinel Event Alert. 2001;(24):1–3.

    Google Scholar 

  10. DeVito K. The high costs of wrong-site surgery. Healthc Risk Manage. 2003;8(18).

    Google Scholar 

  11. Neily J, Mills PD, Eldridge N, et al. Incorrect surgical procedures within and outside of the operating room. Arch Surg. 2009;144(11):1028–34.

    Article  PubMed  Google Scholar 

  12. Neily J, Mills PD, Eldridge N, Carney BT, Pfeffer D, Turner JR, et al. Incorrect surgical procedures within and outside of the operating room: a follow-up report. Arch Surg. 2011;146(11):1235–9.

    Article  PubMed  Google Scholar 

  13. Hospital settles case of amputation error. New York Times. 1995 May 12; A14.

    Google Scholar 

  14. Watters WC. SMAX: early data and practical applications. SpineLine. 2003;4(3):18–20.

    Google Scholar 

  15. Wong D, Herndon J, Canale T. An AOA critical issue. Medical errors in orthopaedics: practical pointers for prevention. J Bone Joint Surg Am. 2002;84-A(11):2097–100.

    PubMed  Google Scholar 

  16. WHO Guidelines for Safe Surgery. Safe surgery saves lives. 2009. Available at http://whqlibdoc.who.int/publications/2009/9789241598552_eng.pdf. Accessed 13 July 2013.

  17. Universal Protocol (Poster). Available at http://www.jointcommission.org/assets/1/18/UP_Poster1.PDF. Accessed 13 July 2013.

  18. Seiden SC, Barach P. Wrong-side/wrong-site, wrong-procedure, and wrong-patient adverse events: are they preventable? Arch Surg. 2006;141(9):931–9.

    Article  PubMed  Google Scholar 

  19. Ensuring Correct Surgery Directive FAQ. Available at http://www.patientsafety.gov/faq.html#CorrectSurg. Accessed 13 July 2013.

  20. Gormley GJ, Dempster M, Best R. Right-left discrimination among medical students: questionnaire and psychometric study. BMJ. 2008;337:a2826.

    Article  PubMed  Google Scholar 

  21. Edmonds C, Liguori G, Stanton M. Two cases of a wrong-site peripheral nerve block and a process to prevent this complication. Reg Anesth Pain Med. 2005;30(1):99–103.

    PubMed  Google Scholar 

  22. Lee JS, Curley AW, Smith RA. Prevention of wrong-site tooth extraction: clinical guidelines. J Oral Maxillofac Surg. 2007;65(9):1793–9.

    Article  PubMed  Google Scholar 

  23. Beckingsale TB, Greiss ME. Getting off on the wrong foot doctor-patient miscommunication: a risk for wrong site surgery. Foot Ankle Surg. 2011;17(3):201–2.

    Article  PubMed  Google Scholar 

  24. Makary MA, Sexton JB, Freischlag JA, et al. Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder. J Am Coll Surg. 2006;202(5):746–52.

    Article  PubMed  Google Scholar 

  25. Sexton JB, Makary MA, Tersigni AR, et al. Teamwork in the operating room: frontline perspectives among hospitals and operating room personnel. Anesthesiology. 2006;105(5):877–84.

    Article  PubMed  Google Scholar 

  26. Haig KM, Sutton S, Whittington J. SBAR: a shared mental model for improving communication between clinicians. Jt Comm J Qual Patient Saf. 2006;32(3):167–75.

    PubMed  Google Scholar 

  27. Neily J, Mills PD, Young-Xu Y, et al. Association between implementation of a medical team training program and surgical mortality. JAMA. 2010;304(15):1693–700.

    Article  PubMed  CAS  Google Scholar 

  28. Haynes AB, Weiser TG, Berry WR, et al. A surgical safety checklist to reduce morbidity and mortality in a global population. N Engl J Med. 2009;360(5):491–9.

    Article  PubMed  CAS  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Patricia Ann O’Neill R.N., M.D., F.A.C.S. .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer Science+Business Media, LLC

About this chapter

Cite this chapter

O’Neill, P.A., Klein, E.N. (2014). Wrong-Site Surgery. In: Agrawal, A. (eds) Patient Safety. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-7419-7_10

Download citation

  • DOI: https://doi.org/10.1007/978-1-4614-7419-7_10

  • Published:

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-7418-0

  • Online ISBN: 978-1-4614-7419-7

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics