Business Process Management (Process Life Cycle, Process Maturity)

  • Sanjay Mohapatra
Part of the Management for Professionals book series (MANAGPROF)


By the end of the chapter, the reader is expected to have better clarity on the following outlined aspects:


Business Process Senior Management Work Unit Statistical Process Control Business Process Management 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Jeston J, Nelis J (2007) Business process management—practical guidelines to successful implementations. Elsevier publication, New York, USAGoogle Scholar

Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  • Sanjay Mohapatra
    • 1
  1. 1.Xavier Institute of ManagementBhubaneswarIndia

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