Adding Useful Complexity: One Approach to the Ideal Result
In the next two chapters we are going to discuss two TRIZ tools that, in a general sense, are contradictory to each other. They are both part of a long-term TRIZ analytical principle that says that products and systems oscillate between simplicity and complexity. We start with a simple, possibly not particularly special or unique, product or system. We discover that adding parts, options, appendages, and choices (technical or nontechnical), adds complexity. In many cases, we find that these added features are ones that consumers need (or think they need) and are willing to pay for. Then, at some point, we have a product, system, or service that is fancy, useful, complicated, and possibly relatively expensive. We may have maximized profits in the short term but we are on dangerous ground as we have created a complex, but useful, system which is begging to be replaced (Similar to a very sturdy, corrosion resistant paint tray just prior to the introduction of the Pivoting RapidRoller™). Now it’s time to look at simplifying.