Emotions, Ethnicity, and the Case of Child Protection

  • Benjamin Gray


As confirmed in several studies (Cameron and Field 2000; Chand 2000; Nazroo 1997; Association of London Government 2000; Blackledge 1999), the match of the worker’s and family’s culture was seen as being vital to assisting emotional contact and practical accomplishments. In common with other research in East London, a match of cultures was said to provide shared aims and goals, break through language barriers for non-English speakers, and establish befriending and mutuality of feeling in so far as a shared culture solidified interpersonal and emotional relationships between workers, parents, and children (Hillier and Rahman 1996; Hillier et al. 1994). In the extract from an interview below, a Bangladeshi woman summarizes how the basis of a shared culture helps to establish close interpersonal relationships and emotions between workers and families. According to the Bangladeshi woman:


Family Support Child Protection Ethnic Community Support Worker Emotional Labor 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media New York 2012

Authors and Affiliations

  • Benjamin Gray
    • 1
  1. 1.Wivenhoe, EssexUK

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