Skip to main content

Breaking Bad News and Truth Disclosure in Australia

  • Chapter
  • First Online:
New Challenges in Communication with Cancer Patients

Abstract

Effective communication is a core component of quality cancer care, yet is challenging for patients and doctors alike. Many doctors find that “breaking bad news” consultations are particularly difficult and stressful. This chapter addresses how truth-telling within bad news consultations is approached in Australia. The cultural norm is for open disclosure and truth-telling, yet there are many situations in which physicians still struggle to break bad news, with little support or training. Unique features of the Australian environment, and Australian government policy, clinical practice guidelines, and training opportunities for breaking bad news, are reviewed. Evidence on current practice in Australia is presented. Cultural issues, which are of great importance in a multi-cultural society such as Australia, are ­discussed. Finally, Australian-developed tools to facilitate bad news discussions are described, and recommendations for the future are made.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Australian Bureau of Statistics: http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/3218. Accessed 16 Sept 2010.

  2. Australian Institute of Health and Welfare. Australia’s Health 2010. The twelfth biennial health report of the Australian Institute of Health and Welfare. Canberra, 2010. ISSN 1032–6138.

    Google Scholar 

  3. Australian Bureau of Statistics. Australian social trends799 (4102.0). Canberra: AGPS; 2006.

    Google Scholar 

  4. Moore R, Butow P. Culture and oncology: impact of context effects. In: Speigel D, editor. Cancer, communication and culture. New York: Kluwer Academic/Plenum Publishers; 2005.

    Google Scholar 

  5. Butow P, Sze M, Dugal-Beri P, Mikhail M, Eisenbruch M, Jefford M et al. From inside the bubble: migrants’ perceptions of communication with the cancer team. Support Care Cancer. 2010. Doi: 10.1007/s00520-010-0817-x.

  6. Goldstein D, Thewes B, Butow P. Communicating in a multicultural society II: Greek community attitudes towards cancer in Australia. Intern Med J. 2002;32:289–96.

    Article  PubMed  CAS  Google Scholar 

  7. Ngo-Metzger Q, Massagli MP, Clarridge BR, Manocchia M, Davis RB, Lezzoni LI, et al. Linguistic and cultural barriers to care: perspectives of Chinese and Vietnamese immigrants. J Gen Intern Med. 2003;18:44–52.

    Article  PubMed  Google Scholar 

  8. http://www.safetyandquality.gov.au/internet/safety/publishing.nsf/content/Priorityprogram-01. Accessed 3 April 2012.

  9. NHMRC Communicating with patients: advice for medical practitioners. http://www.nhmrc.gov.au/guidelines/publications/e58. Accessed 3 April 2012.

  10. Butow PN, Dowsett S, Hagerty R, et al. Communicating prognosis to patients with metastatic disease: what do they really want to know? Support Care Cancer. 2002;10(2):161–8.

    Article  PubMed  CAS  Google Scholar 

  11. Hagerty RG, Butow PN, Ellis PA, et al. Cancer patient preferences for communication of prognosis in the metastatic setting. J Clin Oncol. 2004;22(9):1721–30.

    Article  PubMed  Google Scholar 

  12. Clayton JA, Butow PN, Tattersall MHN. When and how to initiate discussion about prognosis and end-of-life issues with terminally ill patients. J Pain Symptom Manage. 2005;30(2): 132–44.

    Article  PubMed  Google Scholar 

  13. Clayton JM, Butow PN, Arnold RM, et al. Discussing end-of-life issues with terminally ill cancer patients and their carers: a qualitative study. Support Care Cancer. 2005;13(8): 589–99.

    Article  PubMed  Google Scholar 

  14. Gattellari M, Butow PN, Tattersall MHN. Sharing decisions in cancer care. Soc Sci Med. 2001;52(12):1865–78.

    Article  PubMed  CAS  Google Scholar 

  15. Brown R, Butow PN, Boyer MJ, et al. Promoting patient participation in the cancer consultation: evaluation of a prompt sheet and coaching in question asking. Br J Cancer. 1999;80(1–2): 242–8.

    Article  PubMed  CAS  Google Scholar 

  16. Butow P, Devine R, Boyer M, et al. Cancer consultation preparation package: changing patients but not physicians is not enough. J Clin Oncol. 2004;22(21):4401–9.

    Article  PubMed  Google Scholar 

  17. Girgis A, Sanson-Fisher RW. Breaking bad news: consensus guidelines for medical practitioners. J Clin Oncol. 1995;13(9):2449–56.

    PubMed  CAS  Google Scholar 

  18. Cancer Council. How to Break Bad News: An Interactional Skills Training Manual for General Practitioners, Junior Medical Officers, Nurses, Surgeons. Copyright NSW Cancer Council, December 1997. ISBN 1 875591 85 0. Published online in Wiley Online Library (wileyonlinelibrary.com). DOI: 10.1002/pon.1923.

  19. National Breast Cancer Centre and the National Cancer Control Initiative. Clinical practice guidelines for the psychosocial care of adults with cancer. Syndey: National Breast Cancer Centre; 2003. ISSN 1 74127 000 6.

    Google Scholar 

  20. Clayton J, Hancock K, Butow P, et al. Clinical practice guidelines for communicating prognosis and end-of-life issues with adults in the advanced stages of a life-limiting illness, and their caregivers. Med J Aust. 2007;186(12):S77–108.

    PubMed  Google Scholar 

  21. Cancer Council Australia/Australian Cancer Network/Ministry of Health, New Zealand. Clinical practice guidelines for the management of Melanoma. Syndey: Cancer Council Australia/Australian Cancer Network; 2008. ISBN 978-0-9775060-7-1.

    Google Scholar 

  22. Oncology Education Committee, Cancer Council Australia. Ideal oncology curriculum for medical schools: Knowledge, skills and attitudes of medical students at graduation. The Cancer Council Australia. 2007. ISBN: 0-9775060-4-5.

    Google Scholar 

  23. Australian Medical Council Incorporated. Assessment and accreditation of medical schools: standard and procedures 2002. Australian Medical Council Incorporated: Canberra; 2006. ISBN 1875440232.

    Google Scholar 

  24. Lobb EA, Kenny DT, Butow PN, Tattersall MHN. Women’s preferences for discussion of prognosis in early breast cancer. Health Expect. 2001;4:48–57.

    Article  PubMed  CAS  Google Scholar 

  25. Girgis A, Sanson-Fisher RW, McCarthy WH. Communicating with patients: surgeons’ perceptions of their skills and need for training. Aust N Z J Surg. 1997;67(11):775–80.

    Article  PubMed  CAS  Google Scholar 

  26. Dimoska A, Girgis A, Hansen V, Butow PN, Tattersall MH. Perceived difficulties in consulting with patients and families: a survey of Australian cancer specialists. Med J Aust. 2008;189(11–12):612–5.

    PubMed  Google Scholar 

  27. Kirk P, Kirk I, Kristjanson LJ. What do patients receiving palliative care for cancer and their families want to be told? A Canadian and Australian qualitative study. BMJ. 2004; 328(7452):1343.

    Article  PubMed  Google Scholar 

  28. Benson J, Britten N. Respecting the autonomy of cancer patients when talking with their families: qualitative analysis of semistructured interviews with patients. Br Med J. 1996;313(7059): 729–31.

    Article  CAS  Google Scholar 

  29. Kaplowitz SA, Campo S, Chui WT. Cancer patients’ desire for communication of prognosis information. Health Commun. 2002;14(2):221–41.

    Article  PubMed  Google Scholar 

  30. Clayton JM, Butow PN, Tattersall MHN. The needs of terminally ill cancer patients versus those of caregivers for information regarding prognosis and end-of-life issues. Cancer. 2005;103(9):1957–64.

    Article  PubMed  Google Scholar 

  31. Huang X, Butow P, Meiser B, Goldstein D. Attitudes and information needs of Chinese migrant cancer patients and their relatives. Aust N Z J Med. 1999;29(2):207–13.

    Article  PubMed  CAS  Google Scholar 

  32. Norman C. Breaking bad news. Aust Fam Physician. 1996;25(10):1583–7.

    PubMed  CAS  Google Scholar 

  33. Mitchison D, Butow P, Sze M, Aldridge L, Hui R, Vardy J et al. Prognostic communication preferences of migrant patients and their relatives. Psycho-Oncology. In Press

    Google Scholar 

  34. Butow PN, Lobb E, Jefford M, Goldstein D, Eisenbruch M, Girgis A, et al. A bridge between cultures: interpreters’ perspectives of consultations with migrant oncology patients. Support Care Cancer. 2012;20(2):235–44.

    Article  PubMed  Google Scholar 

  35. Lubrano di Ciccone B, Brown RF, Gueguen JA, Bylund CL, Kissane DW. Interviewing patients using interpreters in an oncology setting: initial evaluation of a communication skills module. Ann Oncol. 2010;21(1):27–32.

    Article  PubMed  CAS  Google Scholar 

  36. Butow PN, Dunn SM, Tattersall MHN, et al. Patient participation in the cancer consultation: evaluation of a question prompt sheet. Ann Oncol. 1994;5(3):199–204.

    PubMed  CAS  Google Scholar 

  37. Brown RF, Butow P, Dunn SM, et al. Promoting patient participation and shortening cancer consultations: a randomised trial. Br J Cancer. 2001;85(9):1273–9.

    Article  PubMed  CAS  Google Scholar 

  38. Clayton JM, Butow PN, Tattersall MHN, et al. Randomized controlled trial of a prompt list to help advanced cancer patients and their caregivers to ask questions about prognosis and end-of-life care. J Clin Oncol. 2007;25(6):715–23.

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Phyllis Butow .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer Science+Business Media, LLC

About this chapter

Cite this chapter

Butow, P., Tattersall, M.H.N., Clayton, J., Goldstein, D. (2013). Breaking Bad News and Truth Disclosure in Australia. In: Surbone, A., Zwitter, M., Rajer, M., Stiefel, R. (eds) New Challenges in Communication with Cancer Patients. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-3369-9_31

Download citation

  • DOI: https://doi.org/10.1007/978-1-4614-3369-9_31

  • Published:

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4614-3368-2

  • Online ISBN: 978-1-4614-3369-9

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics