Learning Objectives

Abstract

The case illustrates how OPGC plays a catalyst role for industrial and economic development of Orissa, a state in India. The case also shows how OPGC has been able to promote and assist in rapid and orderly establishment and organization of industries, trade and commerce in the State while being able to develop and manage its production capacity, available resources and political factors in the State. OPGC has been able to achieve this by using information system for assisting its business strategy to become a strong force in utilities sector. The case shows how IS has been effective in monitoring the development and growth of different departments in the organization. This has been achieved through a systematic approach by defining detailed process flow and then automating to the extent required. The extent of automation has been decided through ROI calculation, and these aspects have been highlighted in the case. Data have been collected through primary survey by interviewing executives at different managerial levels and information available in public domain.

Appendix

5.1.1 Appendix 1: OPGC Financial Credentials

Sl. No.	Description	FY 05-06	FY 06-07	FY 07-08
1.	Turnover in crores	439.82	477.07	484.69
2.	Profit in crores	161.91	170.22	168.70

5.1.2 Appendix 2: Questionnaire

• Vision and mission of the company.

• Business objectives to achieve the mission stated.

• Business processes followed. How it has evolved over the years?

• Shortcomings in the current business processes.

• Average life of business processes.

• Ongoing changes in the business process being implemented. Plans for implementation in the future.

• Current metrics for measurement of efficiency of the business processes.

• If documentation procedure is in place for the activities involved in your Business processes?

• What are the training and development procedures that you follow for your employees?

• What are the risk mitigation plans and procedures that you follow?

• Safety policy within the company.

• Presence of any safety management system in the company. If yes Processes in place to monitor and manage safety standards.

• Capability and proficiency to handle all the business requirements and safety procedure.

• Presence of a proper environmental policy.

• Procedures and practices in place to manage the environmental policy.

• Issues and concerns within the current framework and scope for improvement.

5.1.3 Appendix 3: Topology of the Earlier System (Source OPGC)

5.1.4 Appendix 4: Sample Risk Management Form

5.1.5 Appendix 5: OPGC Balance Sheet

5.1.6 Appendix 6: OPGC Internal Target Operating Model