Abstract
The Taipei Association of Real Estate Brokers (TAREB) integrated all resources from members and government to install an electronic commerce (e-commerce) website, which is shared by all members. In order to successfully implement e-commerce and knowledge sharing, this association also formulated a reasonable commission share system and a disputation arbitration mechanism to encourage and ensure that house agents share information and objects. Finally, all members of TAREB enjoyed an expansion of the market, cost reduction, profit increases and numerous benefits brought by e-commerce and knowledge sharing.
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© 2012 Springer Science+Business Media New York
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Hung, YC., Tseng, P.T. (2012). The Benefit of Knowledge Sharing: A Case Study of a Real Estate Brokerage Service. In: Macaulay, L., Miles, I., Wilby, J., Tan, Y., Zhao, L., Theodoulidis, B. (eds) Case Studies in Service Innovation. Service Science: Research and Innovations in the Service Economy. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-1972-3_23
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DOI: https://doi.org/10.1007/978-1-4614-1972-3_23
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4614-1971-6
Online ISBN: 978-1-4614-1972-3
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