A Conceptual Framework for Computer-Supported Collaborative Learning at Work

Part of the Computer-Supported Collaborative Learning Series book series (CULS, volume 14)


This chapter identifies challenges for computer-supported collaborative learning at work (CSCL@Work) by arguing that learning at work transcends our current understanding of learning, which is framed primarily by either school learning or current practices in adult education. The chapter develops a number of themes defining a conceptual framework for CSCL@Work, which is fundamentally concerned with the challenge of helping individuals and organizations learn when the answer is not known. It includes aspects of distributed cognition, integrated problem framing and problem solving, communities of interest, meta-design, cultures of participation, and social creativity. The framework is illustrated with two narratives that jointly identify trade-offs and barriers for CSCL@Work. Future research and development of CSCL@Work are considered in the conclusions.


Action Space Workplace Learning Problem Framing School Learning Information Delivery 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



I thank the members of the Center for LifeLong Learning & Design (L3D) at the University of Colorado, Boulder, who have made major contributions to the ideas and developments described in this paper. Hal Eden and Ernesto Arias deserve special thanks for their development of the EDC that has served as an important object-to-think-with for this article. I am grateful to Sean P. Goggins and Isa Jahnke (1) for providing me with the opportunity to present a keynote lecture in their workshop “CSCL at Work” at the GROUP 2010 conference that provided an important seed for this article, and (2) for constructive feedback to earlier version of this article.

The research was supported in part by the following grants from the National Science Foundation:

• IIS-0968588 “SoCS: Energy Sustainability and Smart Grids: Fostering and Supporting Cultures of Participation in the Energy Landscape of the Future”

• IIS-1111025 “SoCS: Theoretical Frameworks and Socio-Technical Systems for Fostering Smart Communities in Smart Grid Environments”

• OCI-1028017 “CDI-Type I: Transformative Models of Learning and Discovery in Cultures of Participation”


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Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  1. 1.University of Colorado at BoulderBoulderUSA

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