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Online Personal Networks of Knowledge Workers in Computer-Supported Collaborative Learning

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Computer-Supported Collaborative Learning at the Workplace

Part of the book series: Computer-Supported Collaborative Learning Series ((CULS,volume 14))

Abstract

Social networking systems and other online collaborative technologies are shaping the daily habits of knowledge workers. These technologies connect knowledge workers to their online personal networks for information exchange, informal learning, and social support. From an evaluation of policies and technical infrastructures of over 50 organizations, a composite set of three profiles was created that reflect prevailing organizational stances towards the use of online personal networks. Examining these profiles by marrying the lenses of learning theory and operational necessity highlights the role of informal learning and provides insight into organizations seeking to find value-adding advantages to social media use by their employees.

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Acknowledgements

The authors would like to thank the members of the Summer 2010 MBA class in the Management of Information Systems with particular thanks to Jessica Dickens, Cherian Thomas, Angel Georgiev, Lindsay Longobardi, Jonathon Vroman, and Karlie Herbert for their analysis and comments.

Author information

Authors and Affiliations

  1. Department of Economics and Management, Hood College, Frederick, MD, USA

    David Gurzick

  2. Department of Information Systems, UMBC, Baltimore, MD, USA

    Kevin F. White

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  1. David Gurzick
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  2. Kevin F. White
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Correspondence to David Gurzick .

Editor information

Editors and Affiliations

  1. , College of Information Science and Techn, Drexel University, n/a, Philadelphia, 19104, Pennsylvania, USA

    Sean P. Goggins

  2. , Department of Applied Educational Scienc, Umeå University, n/a, Umeå, SE-901 87, Sweden

    Isa Jahnke

  3. , Department of Applied Educational Scienc, Umeå University, n/a, Umeå, SE-901 87, Sweden

    Volker Wulf

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Gurzick, D., White, K.F. (2013). Online Personal Networks of Knowledge Workers in Computer-Supported Collaborative Learning. In: Goggins, S., Jahnke, I., Wulf, V. (eds) Computer-Supported Collaborative Learning at the Workplace. Computer-Supported Collaborative Learning Series, vol 14. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-1740-8_11

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