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Operations

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Quantitative Problem Solving Methods in the Airline Industry

Part of the book series: International Series in Operations Research & Management Science ((ISOR,volume 169))

Abstract

Operating an airline is an extremely complex undertaking. In order to successfully dispatch hundreds of aircraft, schedule thousands of air crew, operate up to one hundred thousand flights per month, and transport tens of millions of passengers per year, detailed planning and near-flawless execution are critical. On the day of operations, plans and schedules for many different resource areas need to come together for the airline to provide reliable service to its customers. No two such days are alike. Airlines not only vary their daily schedules to adapt to changes in demand, they also face uncontrollable external events, such as bad weather, that require them to modify the planned execution to restore the schedule. There are many examples of how well—or how poorly—airlines have dealt with such disruptions.

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Notes

  1. 1.

    Passenger Name Record (PNR) is a record in the database of a computer reservation system that contains the travel record for a passenger, or a group of passengers traveling together.

  2. 2.

    Operations comprises Flight Operations, Airline Operations, and Airport Operations as defined in Sect. 6.1.

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Authors and Affiliations

  1. Operations Research and Optimization, Jeppesen, a Boeing Company, Englewood, CO, USA

    Stefan E. Karisch

  2. Strategic Initiatives, Jeppesen, a Boeing Company, San Jose, CA, USA

    Stephen S. Altus

  3. Enterprise Solutions, Jeppesen, a Boeing Company, Englewood, CO, USA

    Goran Stojković

  4. Operations Research, Delta Air Lines, Eagan, MN, USA

    Mirela Stojković

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  1. Stefan E. Karisch
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  2. Stephen S. Altus
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  3. Goran Stojković
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  4. Mirela Stojković
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Correspondence to Stefan E. Karisch .

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Editors and Affiliations

  1. Dept. Civil & Environmental Engineering, Massachusetts Institute of Technology, Massachusetts Avenue 77, Cambridge, 02139-4307, Massachusetts, USA

    Cynthia Barnhart

  2. Willowgate 6286, Dallas, 75230, Texas, USA

    Barry Smith

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Karisch, S.E., Altus, S.S., Stojković, G., Stojković, M. (2012). Operations. In: Barnhart, C., Smith, B. (eds) Quantitative Problem Solving Methods in the Airline Industry. International Series in Operations Research & Management Science, vol 169. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-1608-1_6

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