Abstract
One of the early successes of cost-cutting decision support systems in the airline industry was in crew management. Due to high crew costs incurred by the airlines, deploying efficient crew management information systems became a necessity to thrive. For decades, research and development groups have been developing sophisticated algorithms and solution methodologies for solving complex crew management problems. We overview the early developments and the recent state-of-the-art algorithms. These algorithms form optimization engines behind modern crew management information systems. Common components of commercial systems are detailed and we discuss key software vendors.
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Notes
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Panel at AGIFORS Crew Management Study Group, New York City (2003): Preferential Bidding Task Force; Brett Wilkie, Manager Crew Planning, IT, US Airways and Charles Mayer, ALPA.
- 3.
Carmen Systems was acquired in 2006 by Jeppesen.
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Klabjan, D., Lee, YC., Stojković, G. (2012). Crew Management Information Systems. In: Barnhart, C., Smith, B. (eds) Quantitative Problem Solving Methods in the Airline Industry. International Series in Operations Research & Management Science, vol 169. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-1608-1_5
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DOI: https://doi.org/10.1007/978-1-4614-1608-1_5
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