Skip to main content

Implications From the “Old” and the “New” Physics for Studying Buyer Behavior

  • Chapter

Abstract

Western science has traditionally emphasized the importance of subjecting theory to empirical scrutiny. My central thesis is that the field of consumer behavior has become preoccupied with empirical issues resulting in a lack of effort devoted to the development of theory that is needed to explain phenomena. First, I will argue that the field is preoccupied with empiricism and that this is unscientific whether one subscribes to the old science based on logical positivism and falsi-ficationism or the newer philosophies of science. Second, I will attribute this preoccupation to the predominate influence in consumer behavior of empirically driven social psychological and marketing approaches to knowledge. Third, consumer behavior’s present approaches to knowledge will be juxtaposed with the goals of the “old” and the “new” science. Fourth, the ideas expressed in this essay are illustrated by applying them to the well-known debate as to whether affect precedes or follows cognition in cognitive response models. My objective is to show that more attention must be given to conceptual analysis if we are to prevent empirical deadlocks that inhibit the expansion of our knowledge.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Abelson, R. P. (1981). The psychological status of the script concept. American Psychologist, 2, 715–729.

    Article  Google Scholar 

  • Abelson, R. P. (1982). Three modes of attitude-behavior consistency. In M. P. Zanna, E. T. Higgins, & C. P. Hermann (Eds.), Consistency in Social Behavior: The Ontario Symposium: Vol. 2 Hillsdale, NJ: Erlbaum.

    Google Scholar 

  • Allport, G. W. (1935). Attitudes. In C. Murchinson (Ed.), Handbook of Social Psychology Worcester, MA: Clark University Press.

    Google Scholar 

  • Ajzen, I. & Fishbein, M. (1977). Attitude-behavior relations: A theoretical analysis and review of empirical research. Psychological Bulletin, 84, 888–918.

    Article  Google Scholar 

  • Ajzen, I. & Fishbein, M. (1980). Understanding attitudes and predicting social behavior Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Anderson, N. H. & Hubert, S. (1963). Effects of concomitant verbal recall on order effects in personality impression formation. Journal of Verbal Learning and Verbal Behavior, 2, 379–391.

    Article  Google Scholar 

  • Anderson, P. F. (1983). Marketing, scientific progress, and scientific method. Journal of Marketing, 47, 18–31.

    Article  Google Scholar 

  • Anderson, P. F. & Ryan, M. J. (Eds.) (1984). Scientific method in marketing: Winter educator’s conference Chicago: American Marketing Association.

    Google Scholar 

  • Bagozzi, R. P. (1980). Causal models in marketing New York: Wiley.

    Google Scholar 

  • Bagozzi, R. P. (in press). Expectancy-value attitude models: An analysis of critical theoretical issues. International Journal of Research in Marketing

    Google Scholar 

  • Bagozzi, R. P. & VanLoo, M. F. (1978). Fertility as consumption: Theories from the behavioral sciences. Journal of Consumer Research, 4, 199–228.

    Article  Google Scholar 

  • Banks, S. & Hart, E. W. (1977). Advertising and promotional methods. In R. Ferber (Ed.), Selected aspects of consumer behavior Washington, DC: U.S. Government Printing Office.

    Google Scholar 

  • Bartels, R. (1976). The history of marketing thought Columbus: Grid.

    Google Scholar 

  • Bass, F. M. (1972). Fishbein and brand preference: A reply. Journal of Marketing Research, 9, 461.

    Article  Google Scholar 

  • Bass, F. (1974). The theory of stochastic preference and brand switching. Journal of Marketing Research, 11, 1–20.

    Article  Google Scholar 

  • Beckwith, N. E. & Lehmann, D. R. (1973). The importance of halo effects in multi-attribute models. Journal of Marketing Research, 10, 141–145.

    Article  Google Scholar 

  • Belk, R. W. (1984) Against thinking. In P. F. Anderson & M. J. Ryan (Eds.), Scientific method in marketing Chicago: American Marketing Association.

    Google Scholar 

  • Belk, R. W. (1974). An exploratory assessment of situational effects in buyer behavior. Journal of Marketing Research, 11, 13–15.

    Article  Google Scholar 

  • Belk, R. (1975). Situational variables and consumer behavior. Journal of Consumer Research, 2, 157–14.

    Article  Google Scholar 

  • Bristor, J. M. (1985). Consumer behavior from a contemporary philosophy of science perspective: An organizational framework. Advances in consumer research: Vol. 12 Provo, UT: The Association of Consumer Research.

    Google Scholar 

  • Bush, R. F. & Hunt, S. D. (Eds.) (1982). Marketing theory: Philosophy of science perspectives Chicago: American Marketing Association.

    Google Scholar 

  • Calder, B. J., Phillips, L. W., & Tybout, A. M. (1982a). Designing research for application. Journal of Consumer Research, 8, 197–207.

    Article  Google Scholar 

  • Calder, B. I, Phillips, L. W., Tybout, A. M. (1982b). The concept of external validity. Journal of Consumer Research, 9, 240–244.

    Article  Google Scholar 

  • Calder, B. I, Phillips, L. W., & Tybout, A. M. (1983). Beyond external validity. Journal of Consumer Research, 10, 112–114.

    Article  Google Scholar 

  • Capra, F. (1976). The tao of physics New York: Bantam.

    Google Scholar 

  • Capra, F. (1982). The turning point: Science, society and the rising culture New York: Simon and Schuster.

    Google Scholar 

  • Chaiken, S. (1980). Heuristic versus systematic information processing and the use of source versus message cues in persuasion. Journal of Personality and Social Psychology, 39, 752–766.

    Article  Google Scholar 

  • Cohen, J. B., Fishbein, M., & Ahtola, O. T. (1972). The nature and uses of expectancy-value models in consumer attitude research. Journal of Marketing Research, 9, 456–460.

    Article  Google Scholar 

  • Cooper, J. & Croyle, R. T. (1984). Attitudes and attitude change. Annual Review of Psychology, 35, 395–442.

    Article  PubMed  Google Scholar 

  • Dickson, P. R. (1982). Person-situation: Segmentation’s missing link. Journal of Marketing, 46 (4), 56–64.

    Article  Google Scholar 

  • Farley, J. U., Lehmann, D. R.; & Ryan, M. J. (1981). Generalizing from ‘imperfect’ replication. Journal of Business, 54, 597–610.

    Article  Google Scholar 

  • Fazio, R. H., Powell, M. C, & Herr, P. M. (1983). Toward a process model of the attitude-behavior relation: Accessing one’s attitude upon mere observation of the attitude object. Journal of Personality and Social-Psychology, 44, 724–435.

    Google Scholar 

  • Fazio, R. H. & Zanna, M. P. (1981). Direct experience and attitude-behavior consistency. Advances in Experimental Social Psychology 14, 11–20.

    Article  Google Scholar 

  • Ferber, R. (1979). How not to write a prize-winning article. Journal of Consumer Research 5, 302–305.

    Article  Google Scholar 

  • Fishbein, M. (1963) An investigation of the relationships between beliefs about an object and the attitude toward that object. Human Relations 1, 233–234.

    Article  Google Scholar 

  • Fishbein, M. & Raven, B. H. (1962). The ab scales: An operational definition of belief and attitude. Human Relations 15, 35–44.

    Article  Google Scholar 

  • Fishbein, M. & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research Reading, MA: Addison-Wesley.

    Google Scholar 

  • Fornell, C. (1983). Issues in the application of covariance structure analysis: A comment. Journal of Consumer Research, 9, 443–448.

    Article  Google Scholar 

  • Friedman, J. L., Sears, D. O., & Carlsmith, J. M. (1981). Social psychology Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Gergen, K. V. (1981). The social constructionist movement is modern psychology. American Psychologist, 40, 266–275.

    Article  Google Scholar 

  • Hansen, F. (1981). Hemispherical lateralization: Implications for understanding consumer behavior. Journal of Consumer Research, 8, 23–36.

    Article  Google Scholar 

  • Heather, N. (1976). Radical perspectives in psychology London: Muthen.

    Google Scholar 

  • Hempel, C. G. (1958). The theoretician’s dilemma. A study in the logic of theory construction. In Minnesota Studies in the Philosophy of Science: Vol. 2 Minneapolis: University of Minnesota Press.

    Google Scholar 

  • Hess, E. H. (1972). Pupillometrics: A method of studying mental emotional, and sensory processes. In N. S. Greenfield & R. A. Sternback (Eds.), Handbook of psychophysiology New York: Holt, Rinehart, and Winston.

    Google Scholar 

  • Howard, G. S. (1985, March). The role of values in the science of psychology. American Psychologist, 255–265.

    Google Scholar 

  • Howard, J. A. (1977). Consumer behavior: An application of theory New York: McGraw-Hill.

    Google Scholar 

  • Howard, J. A. & Sheth, J. N. (1969). The theory of buyer behavior New York: Wiley.

    Google Scholar 

  • Howard, J. A. & Hulbert, J. M. (1973). Advertising and the public interest Chicago: Crain Communications.

    Google Scholar 

  • Hunt, S. D. (1983). Marketing theory Homewood, IL: Irwin.

    Google Scholar 

  • Iran-Nejad, A. & Ortony, A. (1984). A biofunctional model of distributed mental content, mental structures, awareness, and attention. The Journal of Mind and Behavior, 5, 171–210.

    Google Scholar 

  • Isen, A. M. (1984). The influence of positive affect on decision making and cognitive organization. In T. C. Kinnear (Ed.), Advances in Consumer Research: Vol. 11 Provo, UT: Association for Consumer Research.

    Google Scholar 

  • Isen, A. M. & Hastorf, A. H. (1982). Some perspectives on cognitive social psychology. In A. H. Hastorf & A. M. Isen (Eds.), Cognitive Social Psychology New York: Elsevier.

    Google Scholar 

  • Jacobson, E. (1973). Electrophysiology of mental activities and introduction to the psychological process of thinking. In F. G. McGuigan & R. A. Schoonover (Eds.), The Psychophysiology of Thinking New York: Academic Press.

    Google Scholar 

  • Jacoby, J. (1978). Consumer research: A state of the art review. Journal of Marketing, 42, 87–96.

    Article  Google Scholar 

  • Jacoby, J. (1984). Perspectives on information overload. Journal of Consumer Research, 10, 432–435.

    Article  Google Scholar 

  • Kaplan, A. (1964). The conduct of inquiry San Francisco: Chandler.

    Google Scholar 

  • Koch, S. (1959). Psychology: A study of a science: Vol. 3 New York: McGraw-Hill.

    Google Scholar 

  • Kollat, D. T., Engel, J. R., & Blackwell, R. D. (1970). Current problems in consumer behavior research. Journal of Marketing Research, 7, 327–332.

    Article  Google Scholar 

  • Krech, D., Crutchfield, R. S., & Ballachey, E. L. (1962). Individual and society; A textbook of social psychology New York: McGraw-Hill.

    Google Scholar 

  • Kroeber-Riel, W. (1979). Activation research: Psychobiological approaches in consumer research. Journal of Consumer Research, 5, 240–250.

    Article  Google Scholar 

  • Kroeber-Riel, W. (1980). Rejoinder. Journal of Consumer Research, 7, 96–98.

    Article  Google Scholar 

  • Langston, A. L. (1984). Ten year summaries and index of the journal of consumer research Los Angeles: Association for Consumer Research.

    Google Scholar 

  • Lastovicka, J. L. (1979). Are attitude models appropriate for mass t.v. advertising. In J. Eighnery (Ed.), Attitude research under the sun Chicago: American Marketing Association.

    Google Scholar 

  • Laudan, L. (1977). Progress and its problems Berkeley: University of California Press.

    Google Scholar 

  • Laudan, L. (1984). Reconstructing methodology. In P. F. Anderson & M. J. Ryan (Eds.), Scientific method in marketing Chicago: American Marketing Association.

    Google Scholar 

  • Lavidge, R. & Steiner, G. A. (1961). A model for predictive measurements of advertising effectiveness. Journal of Marketing, 25, 59–62.

    Article  Google Scholar 

  • Lingle, J. H. & Ostrom, T. M. (1981). Principles of memory and cognition in attitude formation. In R. E. Petty, T. M. Ostrom, & T. C. Brock (Eds.), Cognitive Responses in Persuasion Hillsdale, NJ: Erlbaum.

    Google Scholar 

  • Lutz, R. J. (1975). First-order and second-order cognitive effects in attitude change. Communication Research, 2, 289–299.

    Article  Google Scholar 

  • Lutz, R. J. & Kakkar, P. (1975). The psychological situation as a determinant of consumer behavior. In Advances in Consumer Research: Vol. 2 Chicago: The Association for Consumer Research.

    Google Scholar 

  • Lynch, Jr., J. G. (1982). On the external validity of experiments in consumer research. Journal of Consumer Research, 10, 436–440.

    Google Scholar 

  • Lynch, Jr., J. G. (1983). The role of external validity in theroretical research. Journal of Consumer Research, 10, 109–111.

    Article  Google Scholar 

  • Malhotra, N. K. (1984). Reflections on the information overload paradigm in consumer decision making. Journal of Consumer Research, 10, 436–440.

    Article  Google Scholar 

  • Manicas, P. T. & Secord, P. F. (1983, April). Implications for psychology of the new philosophy of science. American Psychologist, 399–413.

    Google Scholar 

  • Marx, M. H. & Hillix, W. A. (1972). Systems and theories in psychology (2nd ed.). New York: McGraw-Hill.

    Google Scholar 

  • McGrath, J. E. & Brinberg, D. (1983). External validity and the research process: A comment on the Calder/Lynch dialogue. Journal of Consumer Research, 10, 115–124.

    Article  Google Scholar 

  • Murphy, G. & Kovach, J. K. (1972). Historical introduction to modern psychology (3rd ed.). New York: Harcourt, Brace, Jovanovich.

    Google Scholar 

  • Morrison, D. (1966). Testing brand switching models. Journal of Marketing Research, 3, 289–291.

    Article  Google Scholar 

  • Neisser, U. (1976). Cognition and reality San Francisco: W. H. Freeman.

    Google Scholar 

  • Nord, W. R. & Peter, J. P. (1980). A behavior modification perspective on marketing. Journal of Marketing, 44 (2), 36–47.

    Article  Google Scholar 

  • Nunnally, J. C. (1967). Psychometric theory New York: McGraw-Hill.

    Google Scholar 

  • Olson, J. C. (1981). Towards a science of consumer behavior. In A. Mitchell (Ed.), Advances in consumer research: Vol. 9 Ann Arbor: The Association for Consumer Research.

    Google Scholar 

  • O’Shaughnessy, J. & Ryan, M. J. (1979). Marketing, science, and technology. In O. C. Ferrell, S. W. Brown, & C. W. Lamb, Jr. (Eds.), Conceptual and Theoretical Developments in Marketing Chicago: American Marketing Association.

    Google Scholar 

  • Osgood, C. E., Suci, G. J., & Tannenbaum, P. H. (1957). The measurement of meaning Champaign-Urbana: University of Illinois.

    Google Scholar 

  • Passmore, J. (1961). Philosophical reasoning New York: Basic Books.

    Google Scholar 

  • Peter, J. P. & Olson, J. C. (1983). Is science marketing? Journal of Marketing, 47, 111–125.

    Article  Google Scholar 

  • Petty, R. E., Ostrom, T. M., & Brock, T. C. (1981). Historical foundations of the cognitive response approach to attitudes and persuasion. In R. E. Petty, T. M. Ostrom, & T. C. Brock (Eds.), Cognitive Responses in Persuasion Hillsdale, NJ: Erlbaum.

    Google Scholar 

  • Popper, K. R. (1968). The logic of scientific discovery London: Hutchinson.

    Google Scholar 

  • Ratchford, B. T. (1975). The new economic theory of consumer behavior: An interpretive essay. Journal of Consumer Research, 2, 65–75.

    Article  Google Scholar 

  • Resnick, A. & Stern, B. L. (1977). An analysis of information content in television advertising. Journal of Marketing, 41, 50–53.

    Article  Google Scholar 

  • Robertson, T. S. (1971). Innovative behavior and communication New York: Holt, Rine-hart, and Winston.

    Google Scholar 

  • Rosenberg, M. J. (1956). Cognitive structure and attitudinal effect. Journal of Abnormal and Social Psychology, 53, 37–372.

    Google Scholar 

  • Ryan, M. J. (1980). Psychobiology and consumer research: A problem of construct validity. Journal of Consumer Research, 9, 92–96.

    Article  Google Scholar 

  • Ryan, M. J. (1982). Behavioral intention formation: The interdependency of attitudinal and social influence variables. Journal of Consumer Research, 9, 263–277.

    Article  Google Scholar 

  • Ryan, M. J. & Bonfield, E. H. (1975). The Fishbein extended model and consumer behavior. Journal of Consumer Research, 1, 118–13.

    Article  Google Scholar 

  • Ryan, M. J. & Holbrook, M. B. (1982). Importance, elicitation order, and expectancy x value. Journal of Business Research, 10 (3), 309–317.

    Article  Google Scholar 

  • Ryan, M. J. & Holbrook, M. B. (1985). The impact of decision stress on information use and self-evaluations Unpublished paper, Graduate School of Business Administration, University of Michigan.

    Google Scholar 

  • Schnee, R. (1985). External affairs. The Communicator, 20(1).

    Google Scholar 

  • Sheth, J. N. (1967). A review of buyer behavior. Management Science, 13, B718-B756.

    Article  Google Scholar 

  • Shimp, T. A., & Kavas, A. (1984). The theory of reasoned action applied to coupon usage. Journal of Consumer Research, 11, 75–809.

    Article  Google Scholar 

  • Sirgy, M. J. (1982). Self-concept in consumer behavior: A critical review. Journal of Consumer Research, 9, 287–300.

    Article  Google Scholar 

  • Smead, R. J., Wilcox, J. B., & Wilkes, R. E. (1981). How valid are product descriptions and protocols in choice experiments? Journal of Consumer Research, 8, 37–42.

    Article  Google Scholar 

  • Suppe, F. (1977). The structure of scientific theories, Sev. Edition Urbana, IL: University of Illinois Press.

    Google Scholar 

  • Sweeney, D. J. (1972). Marketing: Management technology or social process? Journal of Marketing, 36 (4), 3–10.

    Article  Google Scholar 

  • Talbot, M. (1980). Mysticism and the new physics New York: Bantam.

    Google Scholar 

  • Thatcher, R. W. & John, E. R. (1977). Foundations of cognitive processes Hillsdale, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Tom, G., Calvert, S., Goolkatsian, R., & Zumsteg, A. (1984). An analysis of information content in television advertising: An update. Current Issues and Research in Advertising, 1, 159.

    Google Scholar 

  • Torgerson, W. S. (1958). Theory and methods of scaling New York: Wiley.

    Google Scholar 

  • Tucker, W. T. (1974). Future directions in marketing theory. Journal of Marketing, 38(2), 30–35.

    Article  Google Scholar 

  • Van Raaij, W. F. (1984). Affective and cognitive reactions to advertising (Report No. 84–111). Cambridge, MA: Marketing Science Institute.

    Google Scholar 

  • Watson, P. J. & Gatchel, R. J. (1979). Autonomic measures of advertising. Journal of Advertising Research, 19, 15–26.

    Google Scholar 

  • Webster, Jr., F. E. & Wind, Y. (1972). Organizational buying behavior Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Wright, P. (1975). Consumer choice strategies: Simplifying vs. optimizing. Journal of Marketing Research, 12, 0–7.

    Article  Google Scholar 

  • Yalch, R. F. (1980, September). Improving behavior predictions using nonattitudinal predictions: Effects of alternative behavioral measures and moderators Paper presented at the 88th Annual Convention of the American Psychological Association, Montreal, Canada.

    Google Scholar 

  • Zajonc, R. B. (1980). Feeling and thinking: Preferences need no inferences. American Psychologist, 35, 151–175.

    Article  Google Scholar 

  • Zajonc, R. B. & Markus, H. (1982). Affective and cognitive factors in preferences. Journal of Consumer Research, 9, 123–131.

    Article  Google Scholar 

  • Zaltman, G., Pinson, C. R. A., & Angelmar, R. (1973). Metatheory and consumer research New York: Holt, Rinehart, and Winston.

    Google Scholar 

  • Zaltman, G., LeMasters, K., & Heffring, M. (1982). Theory construction in marketing New York: Wiley.

    Google Scholar 

  • Zukav, G. (1979). The dancing Wu Li masters New York: William Morrow.

    Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 1986 Springer-Verlag New York Inc.

About this chapter

Cite this chapter

Ryan, M.I. (1986). Implications From the “Old” and the “New” Physics for Studying Buyer Behavior. In: Brinberg, D., Lutz, R.J. (eds) Perspectives on Methodology in Consumer Research. Springer, New York, NY. https://doi.org/10.1007/978-1-4613-8609-4_2

Download citation

  • DOI: https://doi.org/10.1007/978-1-4613-8609-4_2

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4613-8611-7

  • Online ISBN: 978-1-4613-8609-4

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics