An Interactive Manpower Planning and Scheduling System for a Health Facility
This paper reports on the successful development and implementation of an interactive manpower scheduling and planning system for a children’s mental health facility in a large urban hospital centre in Montreal, Canada. This service employs approximately 120 professionals who meet the nursing and therapy needs of between 70 and 100 children at any one time, with a yearly through-put of approximately 120 patients. The system is based on the patient as a central entity and is designed to improve the patient flow and resource scheduling process and to permit the evaluation of policy options in real time.
KeywordsSchedule System Central Entity Input Queue Historical Time Series Manpower Planning
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