An Experimental System for Office Procedure Automation

Abstract

Office automation has attracted and held great interest among computer science researchers and the office data processing community in recent years. There have been software- and hardware-intensive tools emerging as an aid in handling office tasks such as editing, filing, mailing, analyzing, and transforming data. Although these tasks can be automated individually, they are initiated and directed by people. Computer systems in this case do not play an active role, where the user is charged with the information flow control. In automated office systems, the design challenge is how the office tasks are coordinated and integrated in such a way that their initiation and control can be accomplished by the system.^(2,6) People can then do more creative tasks.