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The Problem: Technology-Driven Systems

  • Don Tapscott
Part of the Applications of Modern Technology in Business book series (AMTB)

Abstract

The main obstacle to the office of the future over the past period can be summarized as follows: there has been no adequate methodology or way of assessing the system needs of an organization, designing and implementing comprehensive sociotechnical systems which correspond to those needs, and measuring the effects of the system, once implemented. In other words, many of the main difficulties of this “third wave” in the office have not been technological. Rather, they have focused on our ability to understand system requirements, psychological needs, and organizational factors. More and more it appears that the biggest challenges are in making systems appropriate, and dealing with the many complex human and organizational issues in system design and implementation.

Keywords

Organizational Factor Management Information System User Environment Office System User Organization 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

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    Anderson, Howard. Cost Effective Office Automation for Today’s Management. Presentation to the National Conference on the Office of Tomorrow, Toronto, Ontario (February 13–15, 1979).Google Scholar
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    Carlisle, James. Evaluating the impact of office automation systems. Proceeding of the N.C.C. Dallas, Texas (1977).Google Scholar
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    Bair, James H. Avoiding Working Non-Solutions to Office Communications System Design. Invited paper at the COMPCON Conference, San Francisco, California (February 25–28, 1980).Google Scholar
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    Lodahl, T. M. Designing the Automated Office: Organizational Functions of Data and Text, Emerging Office Systems, edited by Robert Landau, James H. Bair, and Jean H. Siegman. Ablex Publishing Corp., Norwood, New Jersey (1982).Google Scholar
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Copyright information

© Plenum Press, New York 1982

Authors and Affiliations

  • Don Tapscott

There are no affiliations available

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