Abstract
As with other phases, the design of the operational system can be driven by data from the user. These data include pilot system monitoring data and data from the pilot system posttests and the operational systems analysis.
Second Law of Office Systems: The ease of a pilot implementation is inversely related to the complexity of its operational extension.
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References
Tapscott, H. Donald, Investigating the Office of the Future, Telesis 8(1), 2–6 (1981).
Tapscott, H. Donald, Morley Greenberg, Michael Collins, Del Henderson, Ingrid Lebolt, David Macfarlane, and Loris Sartor. Measuring the Impact of Office Information Communication Systems, Volume III. Unpublished report. Toronto, Ontario (December, 1980).
Tapscott, H. Donald, Morley Greenberg, and Loris Sartor. Predicting User Acceptance of Integrated Office Systems. Unpublished report. Toronto, Ontario (1981).
Sartor, L. Security Issues in Implementing Electronic Office Systems. Unpublished manuscript. Toronto, Ontario (1981).
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© 1982 Plenum Press, New York
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Tapscott, D. (1982). From Pilot to Operational System. In: Office Automation. Applications of Modern Technology in Business. Springer, Boston, MA. https://doi.org/10.1007/978-1-4613-2489-8_12
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DOI: https://doi.org/10.1007/978-1-4613-2489-8_12
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-306-41973-7
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