Abstract
The 80s is a decade that is bringing about very profound and far-reaching changes in the office. These changes are beginning to transform many of the ways in which people and organizations work.
One of the tools that shows the greatest immediate promise is the computer, when it can be harnessed for direct, on-line assistance, integrated with new concepts and methods.... Every person who does thinking with symbolized concepts (whether in the form of English language, pictographs, formal logic, or mathematics) should be able to benefit significantly. (Douglas, Englebart, Augmenting Human Intellect: a Conceptual Framework, 1962.)
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Tapscott, D. (1982). The Advent of Integrated Office Systems. In: Office Automation. Applications of Modern Technology in Business. Springer, Boston, MA. https://doi.org/10.1007/978-1-4613-2489-8_1
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DOI: https://doi.org/10.1007/978-1-4613-2489-8_1
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