The Management of Human Resources under Uncertainty and Ambiguity

  • G. C. Cainarca
  • G. Zollo
Part of the Applied Optimization book series (APOP, volume 55)


The purpose of this chapter is to illustrate some concepts that can help researchers and scientists in understanding and managing human resources in condition of uncertainty and ambiguity. Usually, discussion about conceptual issues takes two forms: descriptive or normative. In the first case authors describe effective concepts and successful procedures, while in the second case they set down standards and procedures, which researchers and practitioners are advised to follow. Our approach is a step behind standard descriptive or nonnative approaches, as we are concerned with methods that can be constructed on the basis of the understanding of human action in economics organisation. Thus our purpose is the discussion of a set of concepts necessary to construct tools for grasping and managing human action in organisational context. Widening the set of tools which researchers and managers have at hand is a necessary condition to escape from the condition of a man possessing only an hammer, who will view all problems as problems requiring the pounding of nails.


Human Resource Natural Language Fuzzy Logic Fuzzy Number Work Force 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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  • G. C. Cainarca
  • G. Zollo

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