An Evaluation Study of Off-the-Shelf Patient Classification Systems
Although an evaluation of commercial systems can examine many characteristics, functionality is usually given the highest priority. Functionality encompasses not only the range of functions performed, but the specific way the system accomplishes those functions (Pivnicny & Carmody, 1989). Before committing to expensive, time-consuming testing, it is essential to identify the systems that will produce the desired outcomes in a satisfactory manner. The evaluation model used in this study provided a framework for the collection of functional information to identify suitable systems for further consideration.
KeywordsSuitable System Satisfactory Manner Implementation Design Information System Consultant Marketing Personnel
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