In this chapter we will look at the case of the single queue. Even though chapters 3 and 4 will discuss networks of queues, it is probably safe to say that the majority of modeling work that has been done for queues has involved a single queue. One reason is that for any investigation into queueing theory the single queueing system is a natural starting point. Another reason is tractability: much more can easily be ascertained about single queues than about networks of queues.
KeywordsService Time Arrival Rate Poisson Process State Probability Service Rate
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