Abstract
Your persona project is well underway, and the descriptions are used for: ideation, supporting dialogue, recruiting users for product tests, and communicating with the users etc. You now have to consider how to, in the long run, get the method to maintain focus, what should happen if you obtain new knowledge about the users, when to update information, and how to communicate the personas to new employees.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Billestrup J, Stage J, Bruun A, Nielsen L, Nielsen KS (2014) Creating and using personas in software development: experiences from practice. In: Proceedings of the 5th IFIP WG 13.2 international conference on human-centered software (HCSE 2014), vol 8742. Springer-Verlag, Berlin, Heidelberg, pp 251–258
Blomquist Å, Arvola M (2002) Personas in action: ethnography in an interaction design team. In: Proceedings of NordiChi 2002. ACM, pp 195–198
Browne J, Dorsey M, Peterson J (2011) Customer experience professionals: break through persona obstacles now (Forrester report for customer experience professionals). Forrester, Cambridge, MA, pp 1–6
Chang Y, Lim Y, Stolterman E (2008) Personas: from theory to practices. In: Proceedings of the 5th Nordic conference on human-computer interaction: building bridges. ACM, pp 439–442
Drego VL, Dorsey M, Burns M, Catino S (2010) The ROI of personas. Forrester report for customer experience professionals. 3 Aug 2010
Gudjónsdóttir R, Lindquist S (2008) Personas and scenarios: design tool or a communication device? In: Proceedings of COOP’08, pp 165–176
Matthews T, Judge T, Whittaker S (2012) How do designers and user experience professionals actually perceive and use personas? The 2012 ACM annual conference on human factors in computing systems. ACM, New York, NY, USA, pp 1219–1228
Miaskiewicza T, Kozarb KA (2011) Personas and user-centered design: how can personas benefit product design processes? Des Stud 32(5):417–430
Nielsen L, Hansen KS (2014) Personas is applicable—a study on the use of personas in Denmark. In: Proceedings of the 32nd annual ACM conference on Human factors in computing systems (CHI ‘14). ACM, New York, NY, USA, pp 1665–1674
Pruitt J, Adlin T (2006) The persona lifecycle: keeping people in mind throughout product design. Morgan Kaufmann, San Francisco
Vorre Hansen A (2009) Personas nu og fremover. Retrieved from http://personas.dk/?p=155. Accessed on 24 Sept 2018
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2019 Springer-Verlag London Ltd., part of Springer Nature
About this chapter
Cite this chapter
Nielsen, L. (2019). Making Your Personas Live. In: Personas - User Focused Design. Human–Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-4471-7427-1_9
Download citation
DOI: https://doi.org/10.1007/978-1-4471-7427-1_9
Published:
Publisher Name: Springer, London
Print ISBN: 978-1-4471-7426-4
Online ISBN: 978-1-4471-7427-1
eBook Packages: Computer ScienceComputer Science (R0)