Abstract
Reliability is an aspect of a product that exists whether or not it is actively managed, monitored, or controlled. Product failures do sometimes occur.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Stages 2 and 3 are reactive in nature. When an issue arises it is considered and addressed. Stages 4 and 5 are proactive. As the design evolves the design team exerts concerted effort to discover and resolve issues before they manifest themselves in product failures both in the development prototypes and during customer use. In reactive organizations, management pays attention to prototype or field failures. In proactive organizations, management seeks weaknesses in products and improves product reliability before prototype or field issues arise.
References
Crosby, P. B. (1979). Quality is free: the art of making quality certain. New York: Signet.
Hobbs, G. K. (2000). Accelerated reliability engineering: HALT and HASS. Chichester: Wiley.
Institute of Electrical and Electronics Engineers. (1990). IEEE standard computer dictionary: a compilation of IEEE standard computer glossaries. New York: IEEE.
IEEE Std. 1624–2008. (2008). IEEE Standard for Organizational Reliability Capability. New York: IEEE.
Petroski, H. (1994a). Design paradigms: Case histories of error and judgment in engineering. Cambridge: Cambridge University Press.
Rambaud, L. (2006). 8D Structured problem solving: A guide to creating high quality 8D reports. PHRED Solutions.
Schenkelberg, F. (2012). Investment in reliability program versus return—How to decide. In Reliability and Maintainability Symposium (RAMS), 2012 Proceedings (pp. 1–5).
West, M. (2004). Real Process Improvement Using the CMMI. Auerbach Publications.
Further Reading
O’Connor, P. D. T., & Kleyner, A. (2012). Practical reliability engineering. Chicester: Wiley.
Tobias, P. A., & Trindade, D. C. (2012). Applied reliability. Boca Raton: CRC/Taylor & Francis.
Meeker, W. Q., & Escobar, L. A. (1998). Statistical methods for reliability data. New York: Wiley.
Lalli, V. R. (2000). Reliability and maintainability (RAM) training, National Aeronautics and Space Administration, Glenn Research Center.
Crosby, P. B. (1979). Quality is free: The art of making quality certain. New York: Signet.
Petroski, H. (1994b). Design paradigms: Case historyes of error and judgement in engineering. Cambridge: Cambridge University Press.
Kapur, K. C., IEEE, & E, EI. (2002). The future of reliability engineering as a profession. In Annual Reliability and Maintainability Symposium, 2002 Proceedings (pp. 434–435).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer-Verlag London
About this chapter
Cite this chapter
Schenkelberg, F. (2016). Reliability Management. In: Pham, H. (eds) Quality and Reliability Management and Its Applications. Springer Series in Reliability Engineering. Springer, London. https://doi.org/10.1007/978-1-4471-6778-5_11
Download citation
DOI: https://doi.org/10.1007/978-1-4471-6778-5_11
Published:
Publisher Name: Springer, London
Print ISBN: 978-1-4471-6776-1
Online ISBN: 978-1-4471-6778-5
eBook Packages: EngineeringEngineering (R0)