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When Is a User Not a User? Who Are We? What Do We Do?

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HCI and User-Experience Design

Part of the book series: Human–Computer Interaction Series ((HCIS))

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Abstract

Our profession is debating hotly our professional objectives, techniques, and terminology. User-interface design speaks of users, design, and computer-based systems. Are there terms that would be more helpful to convey the right meaning of users, design, and user-interfaces? For that matter, what should we call ourselves and what we do?

Originally, copyright © 2002 by Aaron Marcus and Associates, Inc. (AM+A).

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© 2015 Springer-Verlag London

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Marcus, A. (2015). When Is a User Not a User? Who Are We? What Do We Do?. In: HCI and User-Experience Design. Human–Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-4471-6744-0_10

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  • DOI: https://doi.org/10.1007/978-1-4471-6744-0_10

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-4471-6743-3

  • Online ISBN: 978-1-4471-6744-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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