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The Handbook of Service Innovation pp 779–802Cite as

Exposing an Economic Development Policy Clash: Predictability and Control Versus Creativity and Innovation

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Abstract

The last four decades have witnessed increasing research, policy discourse and the investment in government programs to foster innovation within the private sector manufacturing and service industries. Despite the adoption by many governments of the language of complexity theory and systems thinking in business and organisational management, and a growing awareness of the breadth of contexts and outcomes resulting from the innovation process, a broader commitment to investments in supporting skills development and capacity building for service innovation in businesses have yet to catch up. This chapter examines the factors that have contributed to the perpetuation of a limited conceptualisation of the forms in which innovation contributes economic value, and the government policy instruments invested into foster and sustain a diverse regional innovation system. This tangle of academic discourse, policy rhetoric and government programs aimed to support innovation will be examined through a case study of South Australia’s strategic plan and the agencies charged with fostering and supporting innovation in the state.

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Notes

  1. 1.

    Despite broadening its agenda to encompass research in areas outside of the field of science and technology, the early advocacy arguments emanating from the OECD asserting the primary importance of science and technology to regional economic growth have left an enduring legacy of ensuring that investments in education and developing South Australia’s pool of human capital are heavily weighted towards scientific knowledge and new technologies.

  2. 2.

    “Enculturation is the process where the culture that is currently established teaches an individual the accepted norms and values of the culture or society where the individual lives. The individual can become an accepted member and fulfill the needed functions and roles of the group. Most importantly the individual knows and establishes a context of boundaries and accepted behavior that dictates what is acceptable and not acceptable within the framework of that society. It teaches the individual their role within society as well as what is accepted behavior within that society and lifestyle” (Kottak and Conrad 2010. Window on humanity: a concise introduction to anthropology, 4th edition. New York: McGraw-Hill. Cited http://en.wikipedia.org/wiki/Enculturation June 2013).

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Authors and Affiliations

  1. School of Art Architecture and Design, University of South Australia, Adelaide, Australia

    Jane Andrew

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  1. Jane Andrew
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Correspondence to Jane Andrew .

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Editors and Affiliations

  1. UTS Business School, University of Technology Sydney, Broadway, Australia

    Renu Agarwal

  2. University of the Sunshine Coast, Queensland, Australia

    Willem Selen

  3. UTS Business School, University of Technology, Sydney, Australia

    Göran Roos

  4. UTS Business School, University of Technology Sydney, Sydney, Australia

    Roy Green

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Andrew, J. (2015). Exposing an Economic Development Policy Clash: Predictability and Control Versus Creativity and Innovation. In: Agarwal, R., Selen, W., Roos, G., Green, R. (eds) The Handbook of Service Innovation. Springer, London. https://doi.org/10.1007/978-1-4471-6590-3_35

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  • DOI: https://doi.org/10.1007/978-1-4471-6590-3_35

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  • Online ISBN: 978-1-4471-6590-3

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