Advertisement

A Framework for Evaluating Cloud Enterprise Resource Planning (ERP) Systems

  • T. ChandrakumarEmail author
  • S. Parthasarathy
Chapter
Part of the Computer Communications and Networks book series (CCN)

Abstract

Cloud computing is a new paradigm, transforming the information technology (IT) industry, and the commercial sector, that is involved in reshaping the way enterprise services are designed, implemented, and deployed. Rather than using complex software systems, customers are beginning to spotlight on their core business processes while obtaining all required IT functions as cloud services. Enterprise resource planning (ERP) systems attempt to integrate data and processes in organizations. These systems are among the most adopted IT solutions in organizations. This chapter explores the literature available on cloud ERP systems, suggests the factors accounting for cloud ERP, and proposes a framework for evaluating cloud ERP systems. This framework is grounded on software engineering parameters involved in the development of cloud ERP. The validity of the framework is illustrated with the help of a case study.

Keywords

Business process Cloud Customization ERP Evaluation Software engineering 

References

  1. 1.
    Aalmink J, Balloul L (2009) Enterprise tomography driven governance of federated ERP in a Cloud. ICT innovations. Springer, Berlin, pp 257–264Google Scholar
  2. 2.
    Ahmed E, Paul L (2004) Negotiation in service-oriented environments. Commun ACM 47(8):103–108CrossRefGoogle Scholar
  3. 3.
    Anandasivam A, Weinhardt C (2010) Towards an efficient decision policy for Cloud service providers. In: Proceedings of ICIS, 2010, Saint Louis, Missouri, USA, 12–15 Dec 2010Google Scholar
  4. 4.
    Armbrust M, Fox A et al (2010) A view of cloud computing. Commun ACM 53(4):50–58CrossRefGoogle Scholar
  5. 5.
    Babcock C (2010) Management strategies for the cloud revolution: how cloud computing is transforming business and why you can’t afford to be left behind. McGraw-Hill, New YorkGoogle Scholar
  6. 6.
    Barnatt C (2010) A brief guide to cloud computing: an essential introduction to the next revolution in computing. Robinson, LondonGoogle Scholar
  7. 7.
    Benlian A, Hess T (2011) Opportunities and risks of SaaS. Findings from a survey of IT executives. Decis Support Syst 52:232–246CrossRefGoogle Scholar
  8. 8.
    Buyya R, Yeo CS et al (2009) Cloud computing and emerging IT platforms: vision, hype, and reality for delivering computing as the 5th utility. Future Gener Comput Syst 25:599–616CrossRefGoogle Scholar
  9. 9.
    Castellina N (2011) SaaS and Cloud ERP trends, observations, and performances. Aberdeen GroupGoogle Scholar
  10. 10.
    Choudhary V (2007) Comparison of software quality under perpetual licensing and software as a service. J Manage Inf Syst 24(2):141–165CrossRefGoogle Scholar
  11. 11.
    Graupner S, Basu S, Singhal S (2011) Business operating environment for service Clouds. In: Proceedings of SRII Service Research and Innovation Institute conference-SRII 11, IEEE CS, pp 1–10Google Scholar
  12. 12.
    Hedwig M, Malkowski S, Neumann D (2010) Toward autonomic cost-aware allocation of Cloud resources. In: Proceedings of ICIS, pp 1–10Google Scholar
  13. 13.
    Hofmann P (2008) ERP is dead, long live ERP. IEEE Internet Comput 12(4):84–88CrossRefGoogle Scholar
  14. 14.
    Hofmann P (2010) Cloud computing: the limits of public Clouds for business applications. IEEE Internet Comput 14:90–93CrossRefGoogle Scholar
  15. 15.
    Iyer B, Henderson JC (2010) Preparing for the future: understanding the seven capabilities of Cloud computing. MIS Q Executive 9(2):117–131Google Scholar
  16. 16.
    Koehler P, Anandasivam A, Dan MA (2010) Cloud services from a consumer perspective. In: Proceedings of AMCIS, Paper 329Google Scholar
  17. 17.
    Kshetri N (2010) Cloud computing in developing economies. IEEE Comput Soc 43(10):47–55 (0018-9162/10)CrossRefGoogle Scholar
  18. 18.
    Lin A, Chen NC (2012) Cloud computing as an innovation: perception, attitude, and adoption. Int J Inf Manage 4(1):533–540Google Scholar
  19. 19.
    Linthicum DS (2009) Cloud computing and SOA convergence in your enterprise: a step-by-step guide. Pearson Education, BostonGoogle Scholar
  20. 20.
    Marston S, Li Z et al (2010) Cloud computing—the business perspective. Decis Support Syst 51:176-189CrossRefGoogle Scholar
  21. 21.
    Mattison BJB, Raj S (2012) Key questions every IT and business executive should ask about cloud computing and ERP. http://www.accenture.com/SiteCollectionDocuments/Microsites/cloudstrategy/Accenture-Cloud-ERP-PoV.pdf. Accessed 17 Aug 2012
  22. 22.
    Mell P, Grance T (2009) The NIST definition of Cloud computing. In: NIST website (National Institute of Standards and Technology). Available via DIALOG: http://csrc.nist.gov/groups/SNS/cloud-computing/clouddef-v15.doc (10/07/2009). Accessed 05 Dec 2010
  23. 23.
    Mell P, Grance T (2011) The NIST definition of Cloud computing., National Institute of Standards and Technology. Special publication 800-145Google Scholar
  24. 24.
    OECD (2010) OECD information technology outlook 2010. OECD publishing. Available via DIALOG: http://dx.doi.org/10.1787/it_outlook-2010-en. Accessed 29 Nov 2010
  25. 25.
    Ovum (2010) Planning for Cloud computing: understanding the organizational, governance, and cost implications. In: Ovum IT management and strategy report. Accessed 24 Nov 2010Google Scholar
  26. 26.
    Popovic K (2010) Cloud computing security issues and challenges, vol 2b. Institute of Automation and Process Computing, pp 344–349Google Scholar
  27. 27.
    Roos ST (2012) Shifting to successful ERP implementation projects in the CloudGoogle Scholar
  28. 28.
    Sharma M, Mehra A (2010) Scope of cloud computing for SMEs in India. J Comput 2(5):144–149Google Scholar
  29. 29.
    Staehr L (2010) Understanding the role of managerial agency in achieving business benefits from ERP systems. Inf Syst J 20:213–238CrossRefGoogle Scholar
  30. 30.
    Velte AT, Velte TJ, Elsenpeter R (2010) Cloud computing: a practical approach. McGraw-Hill, New YorkGoogle Scholar
  31. 31.
    Verma B What is Cloud computing? What are its advantages and disadvantages? Available via DIALOG: http://www.techinmind.com/what-is-cloud-computing-what-are-its-advantages-and-disadvantages/. Accessed 18 Apr 2012
  32. 32.
    Wu S, Banker R (2010) Best pricing strategy for information services. J Assoc Inf Syst 11(6):339–366Google Scholar
  33. 33.
    Zhang L-J (2009) Cloud computing open architecture. In: Proceedings of IEEE international conference on web services-ICWS, pp 607–616Google Scholar

Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  1. 1.Department of Computer ApplicationsThiagarajar College of EngineeringMaduraiIndia

Personalised recommendations