Advertisement

Game-Theoretic Models for EW/MSC Decision-Making

  • D. N. P. Murthy
  • Nat Jack
Chapter
Part of the Springer Series in Reliability Engineering book series (RELIABILITY)

Abstract

As mentioned in Chapter 6, game theory (GT) is the appropriate framework to use to study the decision problems for the different parties involved and obtain their optimal decisions. The GT approach to decision-making is described in Chap. 4

References

  1. Ashgarizadeh E, Murthy DNP (2000) Service contracts—a stochastic model. Math Comput Model 31:11–20CrossRefzbMATHMathSciNetGoogle Scholar
  2. Desai PS, Padmanabhan V (2004) Durable good, extended warranty and channel coordination. Rev Mark Sci 2(2):1–23Google Scholar
  3. Gross D, Harris CM (1974) Fundamentals of queuing theory. Wiley, New YorkGoogle Scholar
  4. Hartman JC, Laksana K (2009) Designing and pricing menus of extended warranty contracts. Naval Res Logistics 56:199–214CrossRefzbMATHMathSciNetGoogle Scholar
  5. Heese SH (2012) Retail strategies for extended warranty sales and the impact of manufacturer base warranties. Decis Sci 43:341–367CrossRefGoogle Scholar
  6. Jack N, Murthy DNP (2007) A flexible extended warranty and related optimal strategies. J Oper Res Soc 58:1612–1620CrossRefzbMATHGoogle Scholar
  7. Jackson C, Pascual R (2008) Optimal service contract negotiation with aging equipment. Eur J Oper Res 189:387–398CrossRefzbMATHMathSciNetGoogle Scholar
  8. Jiang B, Zhang X (2011) How does a retailer’s service plan affect a manufacturer warranty? Manage Sci 57:727–740CrossRefzbMATHGoogle Scholar
  9. Kameshwaran S, Viswanadham N, Desai V (2009) Bundling and pricing of product with after-sale services with product. Int J Oper Res 6:92–109CrossRefzbMATHMathSciNetGoogle Scholar
  10. Kurata H, Nam SH (2010) After-sales service competition in a supply chain: optimisation of customer satisfaction level or profit or both? Int J Prod Econ 127:136–146CrossRefGoogle Scholar
  11. Lam Y, Lam PKW (2001) An extended warranty policy with options open to consumers. Eur J Oper Res 131:514–529CrossRefzbMATHGoogle Scholar
  12. Li K, Mallik S, Chhajed D (2012) Design of extended warranties in supply chains under additive demand. Prod Oper Manage 21:730–746CrossRefGoogle Scholar
  13. Murthy DNP, Ashgarizadeh E (1998) A stochastic model for service contract. Int J Reliab Qual Saf Eng 5:29–45CrossRefGoogle Scholar
  14. Murthy DNP, Ashgarizadeh E (1999) Optimal decision making in a maintenance service operation. Eur J Oper Res 116:259–273CrossRefzbMATHGoogle Scholar
  15. Murthy DNP, Yeung V (1995) Modelling and analysis of maintenance service contracts. Math Comput Modell 22:219–225CrossRefzbMATHMathSciNetGoogle Scholar

Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  1. 1.School of Mechanical and Mining EngineeringUniversity of QueenslandBrisbaneAustralia
  2. 2.Dundee Business SchoolUniversity of Abertay DundeeDundeeUK

Personalised recommendations