From Theory to Practice

  • Kris M. Y. LawEmail author
  • Marko Kesti


System intelligence competencies are interrelated and mutually interactive. In this interaction, positive spiral, the management supports the leadership and the culture. The leadership builds the team culture and promote on the personal working know-how. Shared cultural values contribute good cooperation within the team that speeds up the skills improvement and positively affects to the processes. Good personal know-how helps to describe processes and provide helpful initiatives for the management. From effective processes, the management receives high quality information for decision making, and the clear processes help leadership.


Human Capital Staff Turnover Staff Cost Overtime Work Double Loop Learning 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  1. 1.Department of Industrial and Systems EngineeringThe Hong Kong Polytechnic UniversityKowloon, Hong KongChina
  2. 2.University of LaplandLaplandFinland

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