Abstract
Internationalized operations are widespread for plants from all over the world. Plants can build their own competitive advantages, but can also rely on location based comparative advantages, such as markets, low cost production opportunities or access to skills and knowledge. International business and strategic management literature offers several studies that focus on the internationalization of manufacturing plants and networks, but they rarely explore operations performed by these plants, may they be single plants of a company or plants within an international manufacturing network (IMN). Operations management literature, on the other hand, has recently started to discover this field. This paper follows this stream by using an international database to analyze plant operations in an international context. Based on the internationalization level of operations (sourcing, manufacturing, sales) we first identify plant types. We provide a deeper insight into the role of these plants by exploring the comparative (country level) and competitive (business unit level) advantages they realize. Lastly, variables of internal (manufacturing) and external (supply chain) operations are also included in our analysis to discover the characteristics of plant operations and to identify differences between various plant types.
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Appendices
Appendix 1
 | Production site (PS) | Real globals (RG) | Domestic player (DP) | Importers (IM) | Exporters (EX) |
---|---|---|---|---|---|
Country competitiveness factor (7-point scale) | |||||
HealthPrEd | 6.24 (DP) | 6.35 (DP) | 6.12 (PS, RG, EX) | 6.19 | 6.26 (DP) |
HiEd | 5.14 (DP) | 5.30 (DP) | 4.90 (PS, RG, EX, IM) | 5.16 (DP) | 5.11 (DP) |
Techn | 4.81 (DP) | 5.05 (DP) | 4.46 (PS, RG, EX, IM) | 4.92 (DP) | 4.77 (DP) |
MktSize | 4.79 (RG, DP, IM, EX) | 5.19 (PS, DP) | 5.81 (PS, RG, EX, IM) | 5.19 (PS, DP) | 5.18 (PS, DP) |
BusSoph | 4.68 (RG) | 5.14 (PS, DP) | 4.75 (RG) | 4.92 | 4.84 |
Innov | 4.20 (RG) | 4.64 (PS) | 4.34 | 4.42 | 4.42 |
Perceived location advantage (5-point scale) | |||||
Proximity to suppliers | 2.21 (DS, EX) | 2.72 | 2.80 (PS) | 2.65 | 2.94 (PS) |
Labor costs | 2.72 | 2.75 | 2.84 | 2.59 | 2.52 |
Material costs | 2.29 | 2.78 | 2.70 | 2.51 | 2.48 |
Skills & know-how | 3.40 (RG) | 3.97 (PS, DP, EX) | 3.28 (RG) | 3.46 | 3.43 (RG) |
Transport & logistics | 3.14 | 3.46 | 3.37 | 3.18 | 3.21 |
Proximity to customer | 2.51 (DP, IM) | 2.88 | 3.12 (PS, EX) | 3.41 (PS, EX) | 2.33 (DP, IM) |
Competitive priorities (5-point scale) | |||||
Price | 3.78 | 3.70 | 3.84 | 4.16 (EX) | 3.64 (IM) |
Product quality | 4.06 | 4.32 | 4.23 | 4.27 | 4.28 |
Conformance | 4.10 | 4.09 | 4.31 | 4.05 | 4.16 |
Reliable delivery | 3.88 | 4.10 | 4.18 | 4.06 | 3.95 |
Fast delivery | 3.51 (DP, EX) | 3.67 | 4.04 (PS) | 3.81 | 3.95 (PS) |
Customer service | 3.53 (DP, EX) | 3.97 | 3.94 (PS) | 3.81 | 3.96 (PS) |
Wide product range | 3.20 | 3.28 | 3.37 | 3.15 | 3.34 |
New product introd. | 2.79 | 3.15 | 3.17 | 3.14 | 3.07 |
Innovativeness | 3.22 | 3.72 | 3.51 | 3.62 | 3.45 |
Order size flexibility | 3.16 | 3.00 | 3.47 | 3.41 | 3.28 |
Environment | 2.98 | 3.17 | 3.28 | 3.11 | 3.16 |
CSR | 2.64 (DP) | 3.15 | 3.20 (PS) | 2.86 | 2.97 |
Operations: production process type (one of a kind, batch, mass—% of total) | |||||
One of a kind | 28.78 | 24.12 | 29.36 | 17.04 | 32.10 |
Batch production | 51.12 | 45.30 | 45.44 | 55.26 | 52.61 |
Mass production | 20.10 | 30.58 | 25.21 | 27.70 | 15.30 |
Operations: order policy (Engineered-to-order, manufactured-to-order, assembled-to-order, make-to-stock—% of total) | |||||
ETO | 13.27 | 9.79 | 17.55 | 11.19 | 21.47 |
MTO | 46.29 | 35.86 | 49.67 | 43.67 | 41.87 |
ATO | 25.45 | 29.54 | 16.60 | 18.25 | 20.43 |
MTS | 15.00 | 24.81 | 16.18 | 26.92 | 16.23 |
Supply chain: purchasing (raw materials, parts/components, subassemblies/systems—% of total) | |||||
Raw materials | 51.37 | 40.02 (DP) | 55.25 (RG) | 51.61 | 53.86 |
Parts/components | 38.27 | 39.53 | 31.50 | 35.90 | 34.29 |
Subassemblies/systems | 10.36 (RG) | 20.45 (PS, DP, EX) | 13.25 (RG) | 12.49 | 11.86 (RG) |
Supply chain: selling (to subassembly producers, finished product manufacturers, distributors, end users—% of total) | |||||
Subassembly producer | 14.14 | 17.42 | 16.91 | 14.81 | 13.62 |
Finished products m. | 38.32 | 30.83 | 30.16 | 32.00 | 28.17 |
Distributors | 25.83 | 27.14 | 20.96 | 31.26 | 32.97 |
End users | 21.71 | 24.61 | 31.97 | 21.93 | 25.24 |
Supply chain: improvement programs (implementation effort in the last 3Â years, 5-point scale) | |||||
Supply strategy | 2.91 | 3.25 | 2.99 | 2.94 | 2.97 |
Supplier development | 2.95 | 3.46 (EX) | 3.10 | 3.06 | 2.88 (RG) |
Coord. with suppliers | 2.65 (RG) | 3.34 (PS, EX) | 2.90 | 2.85 | 2.76 (RG) |
Distribution strategy | 2.22 | 2.66 | 2.58 | 2.66 | 2.29 |
Coord. with customers | 2.51 | 2.85 | 2.84 | 2.94 | 2.62 |
Environmental impact | 2.27 | 2.69 | 2.67 | 2.56 | 2.37 |
Risk management | 2.58 (RG) | 3.15 (PS, EX) | 2.83 | 2.89 | 2.57 (RG) |
Appendix 2: Questionnaire Items
2.1 Domestic Sourcing, Manufacturing and Selling Ratios
G1. Where do you source the raw materials, parts/components, subassemblies/systems and manufacture and sell the finished products/services resulting from your plant’s dominant activity (answers should add up to 100 %):
 | Sourcing | Manufacturing1 | Sales |
---|---|---|---|
This country | _______ % | _______ % | _______ % |
Within your continent | _______ % | _______ % | _______ % |
Outside your continent | _______ % | _______ % | _______ % |
Total | 100Â % | 100Â % | 100Â % |
2.2 Location Advantages
B7. What is the importance of the following advantages provided by the location of the plant?
 | None |  | High | ||
---|---|---|---|---|---|
Proximity to suppliers | 1 | 2 | 3 | 4 | 5 |
Availability of low cost labor | 1 | 2 | 3 | 4 | 5 |
Availability of low cost material and/or energy sources | 1 | 2 | 3 | 4 | 5 |
Availability of skills and know-how | 1 | 2 | 3 | 4 | 5 |
Access to transportation & logistic facilities | 1 | 2 | 3 | 4 | 5 |
Proximity to customers | 1 | 2 | 3 | 4 | 5 |
2.3 Competitive Priorities
A4. Consider the importance of the following attributes to win orders from your major customers
 | Importance in the last 3 years | |||||
---|---|---|---|---|---|---|
 | Not important | Very important | ||||
Lower selling prices | 1 | 2 | 3 | 4 | 5 | |
Superior product design and quality | 1 | 2 | 3 | 4 | 5 | |
Superior conformance to customer specifications | 1 | 2 | 3 | 4 | 5 | |
More dependable deliveries | 1 | 2 | 3 | 4 | 5 | |
Faster deliveries | 1 | 2 | 3 | 4 | 5 | |
Superior customer service (after-sales and/or technical support) | 1 | 2 | 3 | 4 | 5 | |
Wider product range | 1 | 2 | 3 | 4 | 5 | |
Offer new products more frequently | 1 | 2 | 3 | 4 | 5 | |
Offer products that are more innovative | 1 | 2 | 3 | 4 | 5 | |
Greater order size flexibility | 1 | 2 | 3 | 4 | 5 | |
Environmentally sound products and processes | 1 | 2 | 3 | 4 | 5 | |
Committed social responsibility | 1 | 2 | 3 | 4 | 5 |
2.4 Operations—Production Process Type and Order Policy
B8. To what extent do you use the following process types (% of volume)? (percentages should add up to 100Â %):
One of a kind production | Batch production | Mass production | Total |
---|---|---|---|
__________ % | __________ % | __________ % | 100Â % |
B9. What proportion of your customer orders are (percentages should add up to 100Â %):
Designed/engineered to order | Manufactured to order | Assembled to order | Produced to stock | Total |
---|---|---|---|---|
__________ % | __________ % | __________ % | __________ % | 100Â % |
2.5 Supply Chain—Purchasing and Selling
SC1. What is the percentage of spending on the following categories of goods purchased (your answers should add up to 100Â %)?
Raw materials | Parts/components | Subassemblies/systems | Total |
---|---|---|---|
_________ % | _________ % | _________ % | 100Â % |
SC4. Indicate the percentage of sales in the following categories of customers (your answers should add up to 100Â %):
Manufacturers of subassemblies | Manufacturers of finished products | Wholesalers/distributors | End users | Total |
---|---|---|---|---|
_________ % | _________ % | _________ % | _________ % | 100Â % |
2.6 Supply Chain—Improvement Programs
SC9. Indicate the effort put into implementing the following action programs in the last 3Â years
 | Effort in the last 3 years | |||||
None | High | |||||
Rethinking and restructuring supply strategy and the organization and management of supplier portfolio through e.g. tiered networks, bundled outsourcing, and supply base reduction | 1 | 2 | 3 | 4 | 5 | |
Implementing supplier development and vendor rating programs | 1 | 2 | 3 | 4 | 5 | |
Increasing the level of coordination of planning decisions and flow of goods with suppliers including dedicated investments (e.g. information systems, dedicated capacity/tools/equipment, dedicated workforce) | 1 | 2 | 3 | 4 | 5 | |
Rethinking and restructuring distribution strategy in order to change the level of intermediation (e.g. using direct selling, demand aggregators, multi-echelon chains) | 1 | 2 | 3 | 4 | 5 | |
Increasing the level of coordination of planning decisions and flow of goods with customers including dedicated investments (e.g. information systems, dedicated capacity/tools/equipment, dedicated workforce) | 1 | 2 | 3 | 4 | 5 | |
Improving the environmental impact generated by transportation of materials/products and outsourcing of process steps | 1 | 2 | 3 | 4 | 5 | |
Implementing supply chain risk management practices including early warning system, effective contingency programs for possible supply chain disruptions | 1 | 2 | 3 | 4 | 5 |
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Demeter, K., Szász, L. (2014). Exploring Operations of Manufacturing Plant Types in International Context. In: Johansen, J., Farooq, S., Cheng, Y. (eds) International Operations Networks. Springer, London. https://doi.org/10.1007/978-1-4471-5646-8_3
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