Abstract
The evolution of collaboration-related technologies opens new possibilities regarding the improvement of Human-Computer-Human Interaction processes and collective activities that occur within organizational environments. Part of the success of this improvement resides in the development of systems that equally fit the needs of both target organizations and end users. To meet these needs, it is necessary on the one hand to satisfy the requirements referred to intrinsic aspects of organizational structures and activities and to the diversity of skills and preferences observed in members of the organization itself on the other. For this reason, we introduce a framework based on the use of modeling and component composition techniques, which is intended to simplify the development of organizational collaborative systems, assisting developers in dealing with the requirements addressed above, and promote the involvement of end users in the software life cycle, by adding tailorability properties to final systems.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Lieberman, H., Paternò, F., Klann, M., & Wulf, V. (2006). End-user development: An emerging paradigm (Human-computer interaction series, Vol. 9). Netherlands: Springer.
Antonaya, S. L., & Bravo, C. (2010). Towards a framework for the development of CSCW systems. In Proceedings of the Seventh International Conference on Cooperative Design, Visualization and Engineering. LNCS (Vol. 6240, pp. 117–120). Heidelberg: Springer.
Jing, Li. (2012). A location approach of sharing-resource in business collaboration system. In Proceedings of the Second International Conference on Green Communications and Networks (Vol. 1. LNCS, Vol. 223, pp. 607–613). Gandía (Valencia), Spain: Springer-Verlag Berlin Heidelberg.
Bannon, L. J., & Schmidt, K. (1989). CSCW: Four characters in search of a context. In Proceedings of the First European Conference on Computer Supported Cooperative Work(pp. 358–372). Gatwick, London: ACM Press.
Yankee Group: Communication, Collaboration, Coordination: The “Three Cs” of Workgroup Computing. (1995). Yankee watch (Vol. 3, No. 3).
Ackerman, M. S. (2000). The intellectual challenge of CSCW: The gap between social requirements and technical feasibility. Journal of Computer-Human Interaction, 15(2), 179–203.
Leifer, R. (1988). Matching computer-based information systems with organizational structures. MIS Quarterly, 12(1), 63–73.
Penichet, V., Lozano, M. D., & Gallud, J. A. (2006). Ontología para Estructuras Organizativas Colaborativas. In Proceedings del VII Congreso Internacional de Interacción Persona Ordenador. Universidad de Castilla – La Mancha. Puertollano, Spain.
Molina, A. I., Redondo, M. A., Ortega, M., & Hoppe, U. (2008). CIAM: A methodology for the development of groupware user interfaces. Journal of Computer Science, 14(9), 1435–1446.
Booth, P. (1991). Errors and theory in human-computer interaction. Acta Psychologica, 78, 69–96. Elsevier.
Kueng, P. (2000). The effects of workflow systems on organizations: A qualitative study. In Business process management, models, techniques, and empirical studies (LNCS, Vol. 1806, pp. 301–316). Springer-Verlag Berlin: Heidelberg.
Paternò, F., Mancini, C., & Meniconi, S. (1997). ConcurTaskTrees: A diagrammatic notation for specifying task models. In Proceedings of the IFIP-TC13 International Conference on Human-Computer Interaction (Vol. 96, pp. 362–369). London.
Van der Aalst, W. M. P., & ter Hofstede, A. H. M. (2005). YAWL: Yet another workflow language. Journal of Information Systems, 30(4), 254–275.
Slagter, R., Biemans, M., & ter Hofte, H. (2001). Evolution in use of groupware: Facilitating tailoring to the extreme. In Proceedings of the Seventh International Workshop on Groupware. (pp. 68–73). IEEE: Darmstadt, Germany.
Greenberg, S., & Roseman, M. (1996). Building real-time groupware with Groupkit, a groupware toolkit. ACM Transactions on Computer-Human Interaction (TOCHI), 3(1), 66–106.
Stiemerling, O., & Cremers, A. B. (2000). The EVOLVE project: Component-based tailorability for CSCW applications. AI and Society, 14, 120–141.
Vizcaino, A., García, F., Caballero, I., Villar, J. C., & Piattini, M. (2012). Towards an ontology for global software development. IET Software, 6(3), 214–225. IEEE.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag London
About this chapter
Cite this chapter
Antonaya, S.L., Santos, C.B., Casero, J.G. (2013). A Framework for the Improvement of Collaboration and Human-Computer-Human Interaction in Organizational Environments. In: Penichet, V., Peñalver, A., Gallud, J. (eds) New Trends in Interaction, Virtual Reality and Modeling. Human–Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-4471-5445-7_3
Download citation
DOI: https://doi.org/10.1007/978-1-4471-5445-7_3
Published:
Publisher Name: Springer, London
Print ISBN: 978-1-4471-5444-0
Online ISBN: 978-1-4471-5445-7
eBook Packages: Computer ScienceComputer Science (R0)