Abstract
In order to gain further understanding of the basic building blocks of user experience, this chapter focuses on short-term dynamics as explored in two case-studies. The first is designed to elicit personal constructs related to how people experience mobile media devices using a technique which combines the Multiple Sorting Procedure (MSP) with Multidimensional Scalogram Analysis (MSA), both closely connected to Personal Construct Theory. The study yields preference dimensions using both qualitative and quantitative insights into how users make sense of their experiences, as well as the classification of constructs into five super-constructs, or five dimensions of UX: Novelty, Usability, Complexity, Aesthetics and Physicality. These data are then used as the foundations for a subsequent case-study aimed at identifying super-constructs that describe primary dimensions of user experience. The data in the second case-study demonstrate clear two-dimensional relationships between the constructs (especially in terms of aesthetics) as users move from pre- to post-interaction, as well as contributing to the development of a high reliability UX-Scale.
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al-Azzawi, A. (2014). Construct Dynamics: Interaction. In: Experience with Technology. SpringerBriefs in Computer Science. Springer, London. https://doi.org/10.1007/978-1-4471-5397-9_4
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DOI: https://doi.org/10.1007/978-1-4471-5397-9_4
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