Skip to main content

Calendars: Time Coordination and Overview in Families and Beyond

  • Conference paper
  • First Online:

Abstract

This paper discusses how calendars and time coordination can be used across social and organizational borders, bridging between work and non-work, and between family coordination and external collaborators. The paper moves beyond family on-line calendars towards coordination and collaboration with professional caregivers and public authorities, and discusses how such shared calendars revitalize some of the very basic discussions of CSCW: The notion of shared goals in cooperative activities, the understanding of time and time-granularity in cooperation, common information spaces, and in particular boundary-crossing capacities and the holding back of information for fragmented exchange. Based on two cases, in which we have worked with sharing and coordination of time-resources in families on the one hand, and external parties such as external caregivers, employers and municipal authorities on the other, this paper will reopen these old CSCW debates. This paper questions if calendars, in particular family calendars should be designed based on shared goals and common interests. We argue that collaboration needs to be supported, even when families and their professional and amateur collaborators do not share the same goals, rhythms and routines.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Bannon, L., & Bødker S. (1997). Constructing common information spaces. In Proceedings of the 1997 European Conference on Computer Supported Cooperative Work (pp. 81–96). Netherlands: Kluwer.

    Google Scholar 

  • Bardram, J. (1998). Collaboration, coordination and computer support: An activity theoretical approach to the design of computer supported cooperative work. Ph. D. thesis’. 27(533). (DAIMI PB).

    Google Scholar 

  • Begole, J. B., Tang, J. C., Smith, R. B., & Yankelovich, N. (2002). Work rhythms: analyzing visualizations of awareness histories of distributed groups. In Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (pp. 334–343). ACM Press.

    Google Scholar 

  • Bødker, S., Ehn, P., Knudsen, J., Kyng, M., & Madsen, K. (1988). Computer support for cooperative design (invited paper). In Proceedings of the 1988 ACM Conference on Computer-Supported Cooperative Work (pp. 377–394). ACM Press.

    Google Scholar 

  • Bohøj, M., Borchorst, N. G., Bouvin, N. O., Bødker, S., & Zander, P.-O. (2010). Timeline collaboration. In Proceedings of the 2010 SIGCHI Conference on Human Factors in Computing Systems (pp. 523–532). ACM Press.

    Google Scholar 

  • Borchorst, N., & Bødker, S. (2011). You probably shouldn’t give them too much information—Supporting citizen-government collaboration. In Proceedings of the 2011 European Conference on Computer Supported Cooperative Work (pp. 173–192), London: Springer.

    Google Scholar 

  • Borchorst, N., Bødker, S., & Zander, P.-O. (2009). The boundaries of participatory citizenship. In Proceedings of the 2009 European Conference on Computer Supported Cooperative Work (pp. 1–20), London: Springer.

    Google Scholar 

  • Bossen, C., Christensen, L. R., Grönvall, E., & Vestergaard, L. S. (2013). CareCoor: Augmenting the coordination of cooperative home care work. International Journal of Medical Informatics, 82(5), 189–199. doi:10.1016/j.ijmedinf.2012.10.005.

  • Christensen, L. R., & Grönvall, E. (2011). Challenges and opportunities for collaborative technologies for home care work. In Proceedings of the 2011 European Conference on Computer Supported Cooperative Work (pp. 61–80), London: Springer.

    Google Scholar 

  • Clases, C., & Wehner, T. (2002). Steps across the border—cooperation, knowledge production and systems design. Computer Supported Cooperative Work (CSCW), 11(1–2), 39–54.

    Article  Google Scholar 

  • Clement, A., & Wagner, I. (1995). Fragmented exchange: disarticulation and the need for regionalized communication spaces. In Proceedings of the 1995 European Conference on Computer-Supported Cooperative Work (pp. 33–49), Kluwer.

    Google Scholar 

  • Crabtree, A., Hemmings, T., Rodden, T., & Mariani, J. (2003). Informing the development of calendar systems for domestic use. In Proceedings of the 2003 European Conference on Computer Supported Cooperative Work (pp. 119–138), London: Springer.

    Google Scholar 

  • Doodle (2012). Doodle Webpage. Retrieved 8 Nov, 2012, from http://doodle.com/.

  • Egger, E., & Wagner, I. (1992). Time-management: a case for CSCW. In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work (pp. 249–256), ACM Press.

    Google Scholar 

  • Elliot, K., & Carpendale, S. (2005). Awareness and coordination: A calendar for families. Calgary: University of Calgary.

    Google Scholar 

  • Ganoe, C. H., Somervell, J. P., Neale, D. C., Isenhour, P. L., Carroll, J. M., Rosson, M. B., & McCrickard, D. S. (2003). Classroom BRIDGE: Using collaborative public and desktop timelines to support activity awareness. In Proceedings of the ACM symposium on User interface software and technology (pp. 21–30), ACM Press.

    Google Scholar 

  • Grönvall, E., Marti, P., Pollini, A., Rullo, A., & Bertelsen, O. W. (2005). Palpable time for heterogeneous care communities. In Proceedings of the 4th Decennial Conference on Critical Computing: Between Sense and Sensibility (pp. 149–152), ACM Press.

    Google Scholar 

  • Grudin, J. (1994). Groupware and social dynamics: Eight challenges for developers. Communications of ACM, 37(1), 92–105.

    Article  Google Scholar 

  • Lee, C. (2005). Between chaos and routine: Boundary negotiating artifacts in collaboration. In Proceedings of the 2005 European Conference on Computer Supported Cooperative Work, (pp. 387–406), Netherlands: Springer.

    Google Scholar 

  • Mark, G., & Poltrock, S. (2003). Shaping technology across social worlds: Groupware adoption in a distributed organization. In Proceedings of the 2003 ACM SIGGROUP Conference on Supporting Group Work (pp. 284–293), ACM Press.

    Google Scholar 

  • Markopoulos, P., Romero, N., Baren, J. v., IJsselsteijn, W., Ruyter, B. d., & Farshchian, B. (2004). Keeping in touch with the family: home and away with the ASTRA awareness system. In Proceedings of the CHI ‘04 EA on Human Factors in Computing Systems (pp. 1351–1354), ACM Press.

    Google Scholar 

  • Neale, D. C., Carroll, J. M., & Rosson, M. B. (2004). Evaluating computer-supported cooperative work: models and frameworks. In Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (pp. 112–121), ACM Press.

    Google Scholar 

  • Neustaedter, C., Brush, A. J. B., & Greenberg, S. (2009). The calendar is crucial: Coordination and awareness through the family calendar. ACM Transactions on Computer-Human Interaction, 16(1), 1–48.

    Article  Google Scholar 

  • Noddings, N. (1984). Caring: A feminine approach to ethics and moral education. Berkeley: University of California Press.

    Google Scholar 

  • Odom, W., Zimmerman, J., & Forlizzi, J. (2010). Designing for dynamic family structures: Divorced families and interactive systems. In Proceedings of the 2010 ACM Conference on Designing Interactive Systems (pp. 151–160), ACM Press.

    Google Scholar 

  • Palen, L., & Grudin, J. (2003). Discretionary adoption of group support software: Lessons from calendar applications. In: Implementing Collaboration Technologies in Industry (pp. 159–180), Springer.

    Google Scholar 

  • Raeithel, A. (1992). Semiotic self-regulation and work. An activity-theoretical foundation for design. In C. Floyd, H. Züllighoven, R. Budde, & R. Kiel-Slawik (Eds.), Software Development and Reality Construction (pp. 391–415), Cambridge: Cambridge University Press.

    Google Scholar 

  • Reddy, M., Dourish, P., & Pratt, W. (2006). Temporality in medical work: Time also matters. Computer Supported Cooperative Work (CSCW), 15(1), 29–53.

    Article  Google Scholar 

  • Rogers, Y., Hazlewood, W., Blevis, E., & Lim, Y.-K. (2004). Finger talk: Collaborative decision-making using talk and fingertip interaction around a tabletop display. In CHI ‘04 EA on Human Factors in Computing Systems (pp. 1271–1274), ACM Press.

    Google Scholar 

  • Saslis-Lagoudakis, G., Cheverst, K., Dix, A., Fitton, D., & Rouncefield, M. (2006). Hermes@Home: Supporting awareness and intimacy between distant family members. In Proceedings of the 2006 Australia conference on Computer-Human Interaction (pp. 23–30), ACM Press.

    Google Scholar 

  • Schulz, E. (2010). The long-term care system for the elderly in Denmark. ENEPRI Research Report, 73.

    Google Scholar 

  • Star, S. L., & Griesemer, J. R. (1989). Institutional ecology, ‘translations’ and boundary objects: Amateurs and professionals in Berkeley’s Museum of Vertebrate Zoology, 1907–1939. Social Studies of Science, 19(3), 387–420.

    Article  Google Scholar 

  • Venkatesh, A. (1996). Computers and other interactive technologies for the home. Communications of ACM, 39(12), 47–54.

    Article  Google Scholar 

  • Yarosh, S., & Abowd, G. D. (2011). Mediated parent-child contact in work-separated families. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1185–1194), ACM Press.

    Google Scholar 

  • Yarosh, S., Chew, Y. C., & Abowd, G. D. (2009). Supporting parent–child communication in divorced families. International Journal of Human-Computer Studies, 67(2), 192–203.

    Article  Google Scholar 

Download references

Acknowledgments

We thank our collaborators and users in eGov+ and BDSI/CareCoor, Marianne Dammand Iversen and Liam Bannon for comments, CfPH and the AU center PIT.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Susanne Bødker .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag London

About this paper

Cite this paper

Bødker, S., Grönvall, E. (2013). Calendars: Time Coordination and Overview in Families and Beyond. In: Bertelsen, O., Ciolfi, L., Grasso, M., Papadopoulos, G. (eds) ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus. Springer, London. https://doi.org/10.1007/978-1-4471-5346-7_4

Download citation

  • DOI: https://doi.org/10.1007/978-1-4471-5346-7_4

  • Published:

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-4471-5345-0

  • Online ISBN: 978-1-4471-5346-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics