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Social: Theories and Models

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Abstract

In the previous chapter we introduced concepts related to teams and teamwork. This chapter provides concepts for analyzing, interpreting, and modeling how teams work. We turn to models of social communication and coordination that have gained prominence as we think about people in technical and social networks and at higher levels of organization. This chapter introduces some of the many concepts, theories, and results related to social processes that can influence system design, and also notes how to model social processes for use as theories and for applications.

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Notes

  1. 1.

    Umer Farooq brought this work to our attention as part of a talk by Peter Pirolli. We thank Umer and Peter for their help.

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Author information

Authors and Affiliations

  1. College of IST, The Pennsylvania State University, University Park, PA, USA

    Frank E. Ritter

  2. School of Computer Science, University of St Andrews, St Andrews, Fife, UK

    Gordon D. Baxter

  3. eBay Research Labs, San Jose, CA, USA

    Elizabeth F. Churchill

Authors
  1. Frank E. Ritter
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  2. Gordon D. Baxter
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  3. Elizabeth F. Churchill
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Correspondence to Frank E. Ritter .

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Ritter, F.E., Baxter, G.D., Churchill, E.F. (2014). Social: Theories and Models . In: Foundations for Designing User-Centered Systems. Springer, London. https://doi.org/10.1007/978-1-4471-5134-0_9

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  • DOI: https://doi.org/10.1007/978-1-4471-5134-0_9

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