User-Centered Systems Design: A Brief History

  • Frank E. Ritter
  • Gordon D. Baxter
  • Elizabeth F. Churchill


The intention of this book is to help you think about design from a user-centered perspective. Our aim is to help you understand what questions to ask when designing a technology or a system or when you are evaluating a design that already exists. We focus on physiological, cognitive, and social aspects of the human user, aspects that will affect how someone will use what you design. This chapter introduces some historical background to the field of User Centered System Design, and introduces current themes.


User Experience International Standard Organisation Industrial Process Control Cognitive System Engineering Cognitive Ergonomic 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  • Frank E. Ritter
    • 1
  • Gordon D. Baxter
    • 2
  • Elizabeth F. Churchill
    • 3
  1. 1.College of ISTThe Pennsylvania State UniversityUniversity ParkUSA
  2. 2.School of Computer ScienceUniversity of St AndrewsSt AndrewsUK
  3. 3.eBay Research LabsSan JoseUSA

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