Abstract
This chapter revisits modelling of warranty/maintenance costs under the assumption that both, the warranty repairs and the maintenance actions, require non-negligible completion time. We provide an intuition on this topic by summarising our previous results, as well as the published work of other authors. We closely examine a case study that provides an excellent motivation for extending the research in this area. Also, again assuming non-negligible repair and maintenance times, we propose a simulation model for the expected warranty costs that integrates the concepts of reliability improvement and warranty. We conclude with a discussion on new directions for future research.
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Acknowledgments
We would like to dedicate this study to Professor Shunji Osaki, in appreciation of his significant contributions to reliability theory and related fields, which inspired us in our effort to advance our own research. In addtion, we thank Professor Estate Khmaladze, Dr Mark Johnston, and Dr Richard Arnold from the School of Mathematics, Statistics and Operations Research, Victoria University of Wellington, New Zealand, for their support during the preparation of this manuscript.
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Chukova, S., Hayakawa, Y. (2013). Warranty/Maintenance: On Modeling Non-zero Rectification Times. In: Dohi, T., Nakagawa, T. (eds) Stochastic Reliability and Maintenance Modeling. Springer Series in Reliability Engineering, vol 9. Springer, London. https://doi.org/10.1007/978-1-4471-4971-2_4
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DOI: https://doi.org/10.1007/978-1-4471-4971-2_4
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